Customer Service Manager

Christine M. Dubak

***** *. ****** **, ***********, In. 461*****-***-****, ************@***.***

Professional Summary

I am a hard working and self-motivated person. I work well with others or alone. I take pride in myself and my work ethics.

Experience

Indiana Standards Laboratory Dec. 1995 to Sept. 2011

Calibration Technician Calibration of muliple tools and gages at lab and on-site (white and uv light meters, multimeters, pressure gages, vacuum gages, temperature, weights, calipers, micrometers, protractors, gage blocks, optical comparators) Repair of tools listed above and maintain standards Wrtiting procedures, data sheets, and adjustment procedures Preparing lab for 17025 accreditation Customer service. Shipping and receiving equipment

Indiana Standards Laboratory Sept. 2011 to Present

Calibration Manager Manage employees and calibration lab at Indianapolis Airport Weekly reports, invoicing, time sheets, record keeping, shipping and receiving, customer service, quality manual, and procedures Calibration of multiple tools (torque wrenches, screw guns, ovens, pressure gages, vacuum gages, crimpers, calipers, micrometers, safety harnesses, push/pull scales, Heatcon, tensiometers) Repair of tools listed above and maintain standards

Education

ITT Technical Institute 1993 to 1996

Bachelor of Applied Science Electronics Engineering Degree