Administrative Assistant Customer Service
Resume:
Angela Morley
**************@*****.***
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OBJECTIVE:
To obtain a challenging position as a Medical Administrative Assistant based on individual performance and achievement. To bring value to an organization using my skills and knowledge base, and consistently display my desire for advancement.
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SKILLS:
Injections and Venipuncture Data Entry
Vital Signs
Perform EKGs
In-Office Lab Tests
Medical Insurance Processing
Medical Administration
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BUSINESS EXPERIENCE:
Dr. Steven Gelsomino (4/2012 – Present)
Medical Administrative Assistant
Participate in overall management of front office, including patient reception area, appointment scheduling and record keeping
Provide administrative support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries. Directing and screening of calls effectively
Verifying Insurance information and resolving insurance inquires
Taking patient payments
Maintain the examination rooms, properly prepare and instruct patient’s for examination including positioning and draping techniques
Obtain accurate vital signs and blood pressure readings, and secure necessary patient information
Burlington Coat Factory: Burbank, IL (9/98-01/99)
Team Member
Conducted daily sales and cashier transactions utilizing excellent customer service
Assisted customers in fitting room and on the sales floor
Stocked and assisted in keeping the store clean
CHERNIN SHOES OUTLET: Chicago, IL (04/05-10/05)
Cashier
Conducted daily sales transactions; maintain excellent cash handling skills
Assisted customers on sales floor stocked and maintained various shoes depts.
kept the store clean and organized
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EDUCATION:
Everest College, IL (Medical Administrative Assistant Program) 09/2011- Present
Banner Institute, IL (Diploma) 09/2005-10/2006
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