Sales Quality Control
Resume:
HAYDEE MUNIZ
Bronx, NY 10458
***********@*****.***
PROFESSIONAL EXPERIENCE
BOND STREET GROUP, New York, N.Y.(November 2011- Present)
Bilingual IRS Coach-Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE)
• Offering free tax preparation including e-filing and direct deposit to low - moderate income, elderly and disabled members of the community who need assistance in preparing their own tax returns.
• Assisting individuals entering W-2, 1099 MISC, 1099 R, SSA SSI, 1099 G, Interest and dividend statements from banks (Forms 1099), all other expense statements, tuition statements, mortgage interest statements, student loan interest, child care expenses, Self-employed taxpayers or taxpayers with all transactions in cash
• Informing taxpayers about special tax credits for which they may qualify such as Earned Income Tax Credit, Child Tax Credit and Credit for the Elderly or the Disabled assist
UNITED STATES CENSUS, Bronx, N.Y.(March 2010 – August 2010)
QAC/Enumerator
• Reviewed assignment area to determine organization of neighborhoods and located households for conducting interviews
• Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered questions, elicited information, and recorded census data
• Helped other non-Spanish speaking enumerators to translate from Spanish into English or English into Spanish
• Maintained records of hours worked, units produce, quality control results, and expenses incurred in the performance of duties
H&R BLOCK, Bronx, NY(September2007 – February 2011)
Tax Professional II
• Provided tax information to clients and prepared complete and accurate tax returns
• Introduced clients to and offered other H&R Block financial products
• Serviced with the goal of helping clients achieve their financial objectives
GOTHAM YELLOW LLC,Bronx, NY(May 2008 – May 2009)
Comptroller Assistant
• Coordinated with accounts receivable and accounts payable clerk and posted income and expenditure entries in ledger books
• Prepared bank reconciliation statements. Matched final balances for general ledger with bank statements to find out if any deposits, withdrawals, or checks clearance entries have not been recorded.
• Posted adjustment entries into QuickBooks.
• Prepared various supporting documents bills, receipts, purchase orders, quotations, invoices, bills payable and bank statements.
• Received reports from purchase and sales department regarding total sales, total purchases, sales/purchase returns and updated the books of accounts by making corresponding entries
• Verified, corrected, deleted unnecessary data, or combined data from several sources before entering into a file
• Operating office equipment such as printers, fax machine and photocopiers.
BRONXWOOD HOMECARE, Bronx, NY(September 2005 - July 2007)
Bookkeeper
• Coordinated all accounts payables and accounts receivables
• Compiled, prepared and maintained payroll reports and statistics for 400 employees
• Calculated, prepared and issued claims, invoices, account statements, bank reconciliations and other financial statements
• Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes into Excel
EDUCATION
Monroe College, Bronx, NY
Bachelor of Business Administration, Concentration: Accounting
Granted: December 2005
ACCOUNTING AND TECHNICAL SKILLS
Financial accounting, Managerial/Cost Accounting
Windows XP MS Word MS Excel MS Access MS PowerPoint MS Outlook QuickBooks Peachtree Keyboarding 60 WPM
LANGUAGES
Bilingual – Fluent in Spanish and English
CERTIFICATIONS
Certificate of Appreciation from H&R Block, December 2008, VITA/TCE Certification by IRS, 2011
REFERENCES
Available upon request
Contact this candidate