A highly talented and accomplished professional with extensive skills

A highly talented and accomplished professional with extensive skills And experience in Customer Relations, Sales, Sales Support

SUMMARY OF QUALIFICATIONS

•Proven ability to meet or exceed all of the department’s goals in with I’m involve.

•Able to develop, maintain, and strengthen business relationships with clients.

•Recognized for exceptional problem-solving and analysis abilities.

•Pleasant personality, hard working, and dedicated to customer satisfaction.

•Bilingual verbal and written communication skills.

PROFESSIONAL EXPERIENCE

Kik Custom Products, Cumberland, RI 2007-PRESENT

Packing:

•Select the items to be pack

•After the items are box retrieve the boxes from line and stack them

•Look for any defects in the material that are being pack and also in the boxes used

•Advise the management when the product are going low

Children’s Place, Wrentham, MA

Break down

.recollect data from shipping area to ensure accrued distribution

.Redistribution of the different items after break down.

•Responsible for organizing the sport area for boys.

Consejo Nacional de Zonas Francas, Santo Domingo, RD 2004 -2006

Executive Director Assistant

•Monitor and coordinate invoicing and shipping functions.

•Work closely with Quality Control, Shipping, and Accounting departments to ensure accuracy and highest levels of service.

•Provide sales, information, and service support for outside sales representatives.

•Track and monitor data, prepare daily and weekly reports and invoices.

•Tracked sales data and maintained customer purchase histories for Regional Sales Manager.

•Provided sales support for pre-existing customers, coordinating new equipment orders.

•Investigated new customer financial records as part of overall qualification process. Prepared reports for sales team to determine purchase and/or lease approvals.

EDUCATION AND TRAINING

Colegio Sta. Rosa de Lima: Bachelor (1985-1999)

Universidad Católica Santo Domingo (UCSD): Law Bachelor (1999-2005)

COMPUTER SKILLS

Windows 95/98/2000, Word, Excel, proprietary database and business systems

Keywords: Customer support, customer service, sales support , sales and marketing, account development, account management, customer relations, account relations, client relations

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