Home: 773-***-**** - Email: *******@*****.***
OBJECTIVE
Bilingual (Spanish & English) individual seeking a position utilizing my skills and experience
SUMMARY OF QUALIFICATIONS
Fluently speak English and Spanish, Vital Signs Reliable, Hardworking, Honest, Skilled on Computer Systems and Data Entry. Calm in demanding conditions and enthusiastic. Friendly, courteous, and articulate. Insurance Billing, ICD-9 and CPT coding, Medical terminology, anatomy & physiology.
EXPERIENCE
Administrative Coordinator 01/08 to Present
CamaTEK, LLC - Computer Support, Chicago, IL
• Answer phones and log customer incidents for response by team.
• Purchase all equipment needed for technical support staff deployment.
• Send quotes to potential customers via email.
• Interact with vendors as well as completing administrative processing of filing and data entry.
• Process invoices and collect payments from clients.
• Bilingual interpreter for our Spanish speaking customers.
Executive Receptionist and Front Office Manager 10/05 to 3/07 (Closed Down)
Amerigroup Corporation and Six Corners Same day Surgery / Bone & Joint Medical Center, Chicago, IL
• Responsible for administrative support functions for Executive Assistant / Office Manager.
• Screened calls and greeted clients; Increased managers' work productivity interacted with vendors.
• Processed (filing, correspondence, data entry, preparing purchase orders, ordering supplies)
• Front Office Manager which includes: Preparing patients for same day surgeries.
• Trained and mentored new personnel in different areas of the office.
• Prepared patient medical records with all the required paper work including verifying insurances.
Telephone Interviewer 6/98 to 1/05 (Closed Down)
Field Marketing and Management Incorporated / Abt Associates Incorporated, Chicago, IL
• Performed government telephone Surveys for (NIS) National Immunization Survey, (CMS) Center for Medicare and Medicaid services including Children with Special Health Care needs.
• Carried out translation for these surveys in the Spanish language.
• Executed extensive data entry; Trained and coached new bilingual interviewers.
EDUCATION AND TRAINING
Medical Office Assistant (Certificate), The College of Office Technology 9/05
Medical Office Assistant (Diploma), Stratford Career Institute 8/04
Typing / Micro Computer and DOS (Certificate), Wright College 3/98
Secretarial Training Program, National Education Corporation 5/90
Medical Manager; Patient Database Facsimile / Photo Copier
Microsoft Office Suite; Word, Excel, Access, Power Point, Outlook
Microsoft Windows 95, 98, 2000, XP & Vista
Computerized Cash Register
REFERENCES UPON REQUEST