Customer Service Sales

NICHOLAS SALAZAR

**** * **** ***** • Flagstaff, AZ 86004 • *************@*****.*** • 928-***-****

Energetic, hard-working professional poised to excel as Sports Nutrition Specialist

CUSTOMER SERVICE ● OPERATIONS SUPPORT ● SALES

SUMMARY OF QUALIFICATIONS

• Recently earned Certificate in Sports nutrition.

• Currently coach Little League baseball; played baseball on high school and college teams.

• Life-long participation in such activities as camping, fishing, hunting, and hiking.

• Proven ability to improve customer experience by leveraging exceptional relationship building and communication talents.

• Flexible quick study with passion for learning new skills.

• Received “Employee of the Month” award on three separate occasions.

• Strong computer / technical skills: MS Office, certified Computer Technician at Office Max.

EDUCATION AND TRAINING

PHYSICAL THERAPY AID 2012- present

PENN FOSTER CAREER SCHOOL Flagstaff, AZ

CERTIFICATE IN SPORTS MEDICINE 2012

PENN FOSTER CAREER SCHOOL Flagstaff, AZ

Graduated with 4.0 GPA ● Focus on sports nutrition, medicine, and protein

SPORTS MEDICINE COURSEWORK 2010

COCONINO COMMUNITY COLLEGE Flagstaff, AZ

SELECTED PROFESSIONAL TRAINING

• Coursework in protein, supplements, and management.

• Physical therapy aid training.

CORE COMPETENCIES / SKILLS

SPORTS NUTRITION & MEDICINE / FOOD SERVICE

• Provided weightlifting training to high school athletes.

• Leveraged strong understanding of supplements and proteins to optimize athletes’ workouts.

• Handled food in fast-paced restaurant environment; observed all safety and cleanliness standards.

SALES

• Provide consultation that continues to optimize sales in retail environment.

• Managed sales; increased revenues by promoting add-on products and soliciting applications for store credit cards.

• Created and implemented Plan-O-Grams to improve customer shopping experience.

• Collaborated with other Sales Associates to elevate revenues.

OPERATIONS ADMINISTRATION

• Opened and closed store; enhanced customer experience by maintaining and cleaning site.

• Managed such financial duties as cash handling, bank deposits, and register operation.

• Controlled and stocked inventory.

CUSTOMER SERVICE

• Consistently provided top-quality service to customers of organizations in several industries.

• Drive efforts to build personal customer relationships, which generates repeat and referral business and enhances organizational reputation.

PROFESSIONAL EXPERIENCE

SALES CONSULTANT 2011 - Present

OFFICE MAX Flagstaff, AZ

SALES ASSOCIATE 2010 - 2011

ANCHOR BLUE Flagstaff, AZ

SALES ASSOCIATE 2009

XANTERA PARK & RESORTS Holbrook, AZ

SERVER 2008 - 2009

PELICAN BAY OYSTER BAR & GRILL Phoenix, AZ

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