Medical Assistant Office

April Williamson

*** ****** **** *********, ** **528

Home: 706-***-****  Cell: 706-***-****

*******************@*****.***

Profile

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver, who readily adapts to change, works independently, exceeds expectations, able to juggle multiple priorities and meet tight deadlines without compromising quality.

Education

Newport Business Institute, Williamsport, PA

Relevant Courses:

— Project Management for Executive Assistants

— MS Office for Professional Staff

— Electronic Presentations for Business Professionals

— Keyboarding and Document Formatting

— Communication Skills for Executive Assistants

— Finance for the Non-Financial Manager

— Professional Office Procedures

Professional Development:

— Microsoft Office Specialist (MOS), 2007

San Joaquin Valley College, Visalia, CA

Relevant Courses:

• Medical Assistant Classes

• Patient Preparation

• Patient Charts

Key Skills

Office Skills:

Office Management

Records Management

Database Administration

Spreadsheets/Reports

Event Management

Able to make a keep a professional calendar of events

Front-Desk Reception, Executive Support

Answering phones, patient scheduling, patient check- in, insurance pre-certification, filing, faxing, photocopying, sending/ receiving mail, packages and maintaining office supplies.

Computer

Skills:

Back office

Skills: MS Word

MS Excel

MS PowerPoint

MS Outlook

Vitals

injections

Room Preparation

EKG

Urine Testing

CPR Certified

MS Access

MS Project

MS Publisher FileMaker Pro

Experience

Jerry’s Minute Lube and Muffler Assistant / Receptionist 2002/2005

Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the registrar and admissions offices. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to students. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.

Job Duties:

— Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new students. Established strong relationships to gain support and effectively achieve results. Helped coordinate dozens of recruitment events (average of 12 large gatherings per year) that contributed to consistently high enrollment levels.

— Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official school correspondence.

— Co-developed comprehensive, 60-page training manual that enabled faster ramp-up for newly hired support staff. Developed innovative PowerPoint presentation used by the Office of Admissions to market executive support programs to potential students.

— Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

San Joaquin Valley College

I attended San Joaquin Valley College from May 2008 until November 2008 for the Medical Assistant Associates Degree program. I performed 3 weeks of externship in a doctors office. I performed all the duties of a medical assistant in a doctors office setting.

Work Experience

I worked in the medical field for about 15 years before taking a leave from the work field to raise my family. I worked in nursing homes and hospital and even private duty work. I have had several years of experience.

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