Manager Customer Service

Ross Klausmeyer

*** *. ****** *******, ** *****

Phone: 316-***-****

E-mail: **************@*****.***

Objectives

To become a skilled employee at a great company.

Education

High School Diploma (May 5, 2005)

Also have attended Wichita State University and Cowley County Community College. First was for Music Performance then for American Sign Language. WSU does not have a degree in ASL, but they are planned to get one soon.

College Education

Have been attending American InterContinental University for the past year. Expected graduation date February 2013 in IT.

Experience

Technical Service Representative (1/12-Present)

Cox Communications (8924 E 35th St N, Wichita, KS 67226)

Sales Professional (10/11-1/12)

Best Buy (2441 North Maze Road Wichita, KS 67205)

Help customers who are looking for new computers, tablets, MP3 players and other electronic customers.

Jewelry Sales Professional (02/2010 – July 2011)

Fred Meyer Jewelers (10222 W 21st St W Wichita, KS 67202)

To show and sell fine jewelry to the public, diffuse angry customers and was supervisor when the Manager and Assistant Manager were off. I was also in charge of opening/closing duties and Manager/Assistant Manager duties if Manager and Assistant Manager were off.

Customer Service Representative (06/01/2009 – 12/01/2009)

T-Mobile INC (2525 N Woodlawn Wichita, KS 67220)

To help customers with their bill, cell phone troubles, diffuse angry customers and help upgrade customers’ phones when needed all in a timely manner.

Skills

Very fluent in computers – have been building, upgrading, working on for the past 15 years, Microsoft Office, Excel, PowerPoint, Photoshop and CorelDraw. Also have a small embroidery/electronic cutting business for the past 10 years.

References Upon Request

Contact this candidate