Sales Customer Service
Resume:
JAY (ALLEN) FIELD
INDIANAPOLIS, IN 46254
317-***-**** (home)
317-***-**** (cell)
********@*****.***
SALES EXPERIENCE
Automobile Industry 09/2000 – 08/2011
WESTGATE CHRYSLER, JEEP, DODGE – PLAINFIELD, IN
PEDIGO HEARTLAND CROSSING CHEVROLET - MOORESVILLE, IN
DUGAN CHEVROLET, PONTIAC - AVON, IN
TOM WOOD PONTIAC, GMC, MAZDA - INDIANAPOLIS, IN
Strong focus on customer service before/during/after the sale. Educate and guide the customer in the
selection of an automobile based on the customer’s wants/needs. Inform the customer of various
options available. Educate and negotiate on vehicle pricing and financing.
Tom Wood Salesman of the Month – September 2001
Kitchen and Bath Industry 04/1978 – 09/2000
CLARK’S APPLIANCES/MCDONOUGH DISTRIBUTION - INDIANAPOLIS, IN
Responsible for retail sales of Astracast, KWC, Broan Products, and appliances for 50 manufacturers. Moved to company’s north store to concentrate on inside sales. Provided customer education and service on 60 product lines.
JACK MCDONOUGH & ASSOCIATES - INDIANAPOLIS, IN
A wholesale distributor for kitchen appliances/cabinetry/faucets/sinks and water purification systems. Originally acquired over 120 new dealers while maintaining 250 current customers. Established over 200 new accounts with retailers/builders/ plumbing wholesalers/builder suppliers/kitchen specialists when company diversified. Territory included 45 counties in Indiana selling to kitchen dealers/builders/builder suppliers. Conducted training for dealers and sales staff in product orientation and installation. Installed various products. Developed advertising specific to dealer needs. Assisted retailer/builder with sales. Provided cooking demonstrations. Developed solutions to customer problems.
Represented Jenn-Air, KitchenAid, Whirlpool, Maytag, Magic Chef, Dynasty Commercial Ranges,
Gibson, Sub-Zero appliances. Astracast Quartz Sinks, Meloh Faucets, Ram Premium Kitchens, Tru-Space Closet Systems, Everpure Water Filtration Systems, Kindred Sinks, Viking, and GE Monogram.
Promoted to sales from warehouse management and inventory control.
Top Distributor Salesperson - Astracast Quartz Sinks
1995, 1996, 1997
Outstanding Sales of Jenn-Air Products Award
1981, 1982, 1983, 1984, 1985, 1987, 1988, 1989, 1991, 1992
Jenn-Air Leadership Club
1981, 1983, 1987, 1988, 1991, 1992
ACTIVITIES
Board of Directors, Cobblestone II Homeowner’s Association
Treasurer, 1995 to present
President, 1987 – 1995
NKBA – Indiana Chapter, Vice-President, Membership
1993, 1994, 1995, 1996
EDUCATION
Sales Seminars
Dale Carnegie – Human Relations and Effective Public Speaking
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