Customer Service, Clerical

Tanya Dykes

*** ******** **.

East Orange, NJ ***17

973-***-****

Objective: To obtain a position in a company with career growth.

Education: 2011 Ashford University currently persuing a Bachelor's Degree in Business Administration

Skills: Data Entry, Internet, working knowledge on all versions of Microsoft, AS400

Employment:

10/11-12/2011 East Orange General Hospital East Orange,NJ (temp)

Patient Account Rep

* Handle Outbound Insurance Verification Calls

*Check on Status of Unpaid Claims

*Data Entry

5/2010-6/2011 Colonial Home Warranty Newark, NJ

Customer Service Rep

* Handle Incoming Calls in Call Center

* Handle Assigning of Contractors to Claims

* Input Claims in the System

* Update Customers and Contractor Information

* Handles Contractor Relations

3/2006-12/2008 Commonwealth Business Media Newark, NJ

AMS Coordinator

*Used Internet to Verify Vessel Names, Locations and Dates

*Used Logs to Input Manifest Numbers and Dates

*Made Corrections in Systems to Vessel Information

*Faxed Logs to Different States

*Data Entry

1/2005-3/2006 Commonwealth Business Media Newark, NJ

Data Analyst

*Used Internet to Research Validity of Companies

*Used Company Program to Match Companies, Names and Locations

*Used Company System to Make Corrections

*Data Entry

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