Customer Service Sales

CORY GREY

**** **** ****** *****, ** ***** 801-***-**** ********@**.***

A Highly Motivated Business Professional holding a Bachelor’s Degree in Business Management, seeking to integrate professional and educational experience into a leadership position with a progressive organization that values loyalty, determination and adaptability. Knowledgeable in business development, customer service, time management and community outreach. Extremely adaptable with a record of accomplishment of exceeding employer expectations in a high profile, fast paced environment.

Key Skills Summary

Business Analysis & Process Improvement

Cultivate Long-Term Relationships

Define Measurable Results

Drive Corporate Initiatives

Excellent Communication/Presentation Skills

Leadership and Organizational Behavior

Making Decisions and Solving Problems

Manage Multiple Tasks

Organized & Detail Oriented

Results Oriented/Driven To Succeed

Secure Buy-In from Staff & Peers

Solid, Steady and Composed

Strategic Planning and Business Development

Strong Scheduling Capabilities

Train and Mentor Staff

Trusted with Unquestionable Integrity

Education

University of Phoenix, (2010) - Bachelor of Science, Business Management

ITT Technical Institute, (1996) - Associates of Applied Science – Computer Aided Drafting/Design

Professional History

Destination Homes (2010-present) – Head of Drafting Department

Developed drafting standards and procedures for the drafting department

Updated existing product line

Marketed the company through networking events

Participated in the development of new single and multi-family units for upscale housing developments

Created a system to aide Construction Managers and Estimators the ability to effectively change and edit production drawings

Cut cost through value engineering and waste reduction practices

United States Forest Service (2010)-SCEP Program/ Procurement

Trained in Forest Service operations and procedures pertaining to Government contracting

Obtained certifications required to obtain Government warrant

Developed materials required performing RFP and RFQ functions for the Government

Awarded Government contracts under the signing authority of senior member

Monitor and curate Government contracts to ensure successful fulfillment

KH Design (2009) – Designer

Design custom residential homes

Updated drafting standards and procedures

Developed marketing strategy

Market the company through after-hours functions and networking events

Provide companies and customers with materials and updates on new trends and styles

Generate contacts with new clients and sales

Manage the status of progress for each project

Worked with builders and clients through all phases of design projects

CORY GREY

1604 Swan Street Ogden, UT 84401 801-***-**** ********@**.***

Ridgestone Design (2008) - Director of Design Services

Develop drafting standards and procedures company wide

Design custom residential homes

Oversee and prepare materials, presentations and coordinate internal training

Develop and implement training and standards on programs such AutoCAD and Chief Architect

Organize marketing strategy for products and presentations

Market the company through after-hours functions and networking events

Provide companies and customers with materials and updates on new trends and styles

Generate revenue based on goals and budget requirements; generate contacts with new clients and sales

Ensure policies, procedures and standards that are followed by all teams

Manage drafting departments throughout U.S

Manage the status of progress for each project

Public Relations-work with builders and clients through all phases of design projects

Schedule and distribute workload

Creations West (1999-2008) – Director of Design Services

Design Team Manager June 2003-April 2008

Administrator of the drafting department

Organize marketing strategy for products and presentations

Market the Mission of the company through after-hours functions and networking events

Provide companies and customers with materials and updates on new trends and styles

Generate revenue based on goals and budget requirements; generate contacts with new clients and sales

Oversee and prepare materials, presentations and coordinate internal training

Develop and implement training and standards on programs such AutoCAD and Chief Architect

Ensure policies, procedures and standards that are followed by all teams

Arrange meetings with all sales managers and team leaders

Manage drafting departments in five territory offices

Manage the status of progress for every plan’s progress

Oversee billable hours vs. actual hours spent on projects, and make adjustments as necessary

Public Relations work with builders and clients at all five offices to ensure confidence in product, and perform damage control as needed

Schedule workload, and prioritize jobs

Designer March 1999-June 2003

Met with clients and translate his or her needs, and desires into working house plans

Designed customhouse plans, ranging from 900 sq. ft.-25,000 sq. ft.

Keep up with changing styles to insure a quality product

Continue education to be aware of structure and the ability to provide the desires of the client

Redline and review every house plan before it goes to engineering

Design and Draft complete house plans using AutoCAD Release 2008

Updated and modified existing house plans

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