Software Process

CURICULAM VITAE

BANITA SINGH VERMA

C-***, Sukhsagar Aptts.

**, *.*. *********, **********

Delhi, 110092

Ph- 958-***-****

Email: *****.******@*****.***, ***.******@*****.***,

Passport Details: Number - H8680981 Valid up to - 26/11/2019

OBJECTIVE

To work in an IT organization that offers professional growth while being resourceful, innovative and flexible. I am looking forward to be a part of an ambitious team, which is aiming to surpass its own achievements year after year.

EXPERIENCE RECORD

Total Experience – 2 years 4 months

• 10 months with Qwest Telecom Software Services as Process executive

• 1.5+ years experience with TCS as Process Associate

1. Process Executive, Qwest Telecom Software Services (as a contractor with Magna Infotech), Noida Oct 2010 – Sep 2011

Role:

• Working on network configuring- data migration process and preparing quality check reports on that.

• Work on Main frame.

• Analysis the data.

• Accessing individual Devices/error dashboards from OCD.

• Resolve the Devices/Errors in MARTENS.

• Update Devices/error status in OCD.

• Communicate to Lead for any issues/queries etc.

• Do QA checks for respective teams.

• Help the junior team members in expediting the activities and provide process guidance.

2. Process Associate, Tata Consultancy Services, BPO Operations, Baroda – Jan, 2009 –May 2010

Role:

• Market research for one of the leading firm located in Croatia and preparation of databases related to drug and food industries.

• Coordinating with the clients as TCS representative to gather their business requirements

• Worked on the software project which is based on visual FoxPro (CIPO for EMEA) and solved the software technical challenges during the production.

• To provide process training to the new employees

OTHER EXPERIENCE - 2.1 years

3. Project Head, UTKARSH PLACEMENT PLT. LTD – Nov 2006 – Jan 2009.

Role:

• Understanding the job specs for the client requirements as per the details given in the software.

• Sourcing the Profiles matching the clients’ requirement through and by screening In house database, by posting ads on the job portals and searching extensively different job portals.

• Maintaining the database for active job seekers and building internal database and hunt for the passive ones.

• Co-Ordinate with the candidates through e-mail / phone asking for their availability for a telecom interview with the client.

• Having initial interviews with the candidates.

• Feedback to the candidates about their application processing and confirmations.

• Organizing the Aptitude and Technical tests on the instruction of the client

• Co-ordinate with the Clients in Fixing up Interviews.

PROFESSIONAL CERTIFICATIONS

• Advance Diploma in Computer Application and Programming from MGM Education in 2001-2002.

• Pursuing Software Testing certification (ISTQB)

TECHNICAL SKILLS

Concepts : Software Engineering, Software Testing

Tools : MS Office

Operating Systems : Windows 7, Windows XP

EDUCATIONAL QUALIFICATIONS

• Bachelor of Computer Application (BCA) from Bhavnagar University, Bhavnagar- 2006 with 58%

• XII from Gujarat Board in year 2003 with 53%.

• X from CBSE Board in year 2001 with 50%.

PERSONAL DETAILS

Date of Birth : 31st of October, 1985

Language Known : English, Hindi and Gujarati

Hobbies : Music, cultural activities

INTRESTS/STRENGTHS

• Willing to learn and improve constantly.

• Positive attitude towards life.

• Self-disciplined & Hard working.

I hereby declare that the above particulars are true to the best of my knowledge.

(Banita Singh)

Place : Delhi

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