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customer service, outgoing, teamplayer and gets the job done

Location:
carrolton, Texas, 75006, United States
Posted:
March 22, 2011

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INGER WILLIAMS

**** ***** **** #****

Carrollton, TX 75006

(901) ***-****

xbpk65@r.postjobfree.com

OBJECTIVE: To obtain a challenging career in areas of sales/public relations, communications, hospitality, clerical, and/or customer service allowing me opportunities to use my 10+ years experience of excellent customer service skills allowing me to easily communicate with diverse groups/individuals with plenty of room for growth and advancement.

EDUCATION:

Aug 2001 – May 2003 The University of Memphis Memphis, TN

-MAJOR: General Education/Fashion Merchandising

Aug 2002 – Dec 2003 SW Tennessee Community College Memphis, TN

-MAJOR: Oral Communications/Speech Pathology

Jan 2003 – June 2003 Deaf Connect Memphis, TN

-ASL: American Sign Language

* developed skills to communicate with the deaf

EXPERIENCE:

Apr 2005 – present Deaf Connect Memphis, TN

Ø Interpreter

Ø Interpret at various events throughout community including college classes, conventions/seminars, church services, graduations, training/orientations for employment companies, and medical appointments for the deaf

Ø Customer Service Representative

Ø Filing, answering phones, scheduling appointments, handled paperwork/business information for the deaf and their families

May 2007 – Dec 2010 University of Memphis/SWTCC Memphis, TN

Ø Interpreted various classes on both college campuses including but not limited to biology, history, chemistry, business marketing/sales/retail, education, engineering, English, math/arithmetic, and CPR/Red Cross

Apr 2006 – Dec 2008 Gibson Guitar Factory Memphis, TN

Ø Bartender

Ø Event Coordinator Assistant

Ø Handled phone calls for different clients to book events and to proactively handle complaints/issues and to clear up questions

Ø In charge of scheduling employees/events internally

Ø Worked closely with the different promotions’ managers to ensure that the events were ran efficiently and effectively during EVERY event

Ø Events that I handled included weddings, conferences, auctions, concerts, parties, etc…

CUSTOMER SERVICE/PROMOTIONAL EXPERIENCE continued:

1. Nuvo (May 2008 – present)

Ø Promotional model

Ø Educate consumers on beverage ingredients & history of the company

2. Cache (May 2007 – Dec 2010)

Ø Sales Associate

Ø Upscale Clothing Boutique

3. 152 Nightclub (June 2008 – Dec 2010)

Ø Bartender/Waitress

Ø Promotions

4. Fox & Hound (Mar 2004 – Jan 2007)

Ø Waitress

5. Holiday Inn Select (Jan 2002 – Mar 2004)

Ø Front Desk Clerk

Ø Handled all shifts paperwork

Ø Guest check in/check out

References available upon request



Contact this candidate