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Hotel / Hospitality / Travel / Tourism

Location:
United States
Posted:
July 15, 2009

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Resume:

Education and qualifications

* Bachelor’s Degree in Translation/Interpreting in French and English

From September 2005 to June 2008. Faculty of Translation and Interpreting (U.A.B.) http://www.uab.cat

* Degree in Tourism

From September 2002 to September 2005. E.U.T.D.H (U.A.B.) http://www.eutdh.cat

Languages

*Spanish and Catalan mother tongues

English fluent CAE (Certificate in Advanced English). June 2002 / TOEFL. January 2009. 103 points IBT

French fluent D.E.L.F. (B1). February 2007.

German basic level

Italian basic level

Language Courses / Programs Abroad

* Université du Sud Toulon-Var (France). ERASMUS (Universities Exchange). Sep 2004 to Feb 2005

* “Langues sans frontiers” Academy Montpellier (France). Intensive French course. Summer 2002.

* University of Greenwich (London). Intensive English course. Summer 2001.

Work Experience

* International Hostess. Costa Cruises. September to December 2008.

Duties: To be in charge of groups ranging from 30 to 200 passengers on board Costa Mediterranea.

Supervision of Embarkation/Disembarkation, Welcome, Excursions, Cocktails, Public Relations, translating

and preparing all documents for foreign guests, assisting them constantly, to work as a team member in

cooperation with other Cruise Staff members and all other shipside Departments. Reports directly to the

Cruise Director.

* Housekeeping Coordinator. Hotel Hilton Diagonal Mar Barcelona. January to July 2008.

Duties: Coordinate all hotel areas by making sure they are kept in a perfect status of cleanliness.

Coordinate room attendants. To be in charge of the hotel decoration. To agree guests’ or other departments’

requests, warehouse organization, etc.

* Tourist information provider. Bus Turístic Barcelona & TMB. Fall 2007 and Summer 2003.

Duties: tourist information provider with languages (explanation of interesting sites of Barcelona city).

* Travel agent. Promoviatges. May to October 2006

Duties: customer service, tourist services booking, etc.

* Hotel Receptionist. Hotel Vila d’Argentona (Barcelona). May 2005 to February 2006

Duties: Customer service, check-in / check-out, cashing up, collection, booking control, telephone attention.

* Other experiences: logistics dpt. official (summer 2007), hotel entertainer for tourists (summer 2004), trainee in a travel agency (spring 2004), waitress in a fine Café / Tearoom (4 years, 2000 to 2004), press room assistant (casual), hostess (casual).

 Professional aim: great interest in developing an international and solid career in the hospitality sector and/or in any of its sub sectors.

*References on request

-- last update: July 2009 --



Contact this candidate