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Customer Service Manager

Location:
Evergreen Park, IL
Salary:
negotionable
Posted:
September 03, 2011

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Resume:

Megan Christine Berge

**** ***** *********** ******

Evergreen Park, Il, 60805

708-***-****

**********@*****.***

OBJECTIVE

To obtain a position in which my prior experience, ability, dedication, and knowledge will be effectively utilized to serve the needs of customers.

SKILLS

Professional in both appearance and demeanor

Self-starter who is able to prioritize and work independently

Reputation for meeting deadlines and successful completion of projects

Strong customer service, interpersonal, and communication skills

Experience working in a multi-cultural environment

Word, Excel, PowerPoint

Ability to operate copy, fax, and postage machines

EDUCATION

Penn Foster College

Scottsdale, AZ

Still attending for Bachelor’s in Elementary Education

EXPERIENCE

Fontano’s Subs

Chicago, Il

May 2002 August 2006

Manager

Opening and closing the store promptly;

Making sure co workers are on time and ready;

Listening to customer complaints and answering questions in a polite manner;

Overseeing employee activities;

Keeping equipment in proper working order;

Working cash register and credit card machines;

Completing daily income sheet, paperwork, receipts, and deposit;

Nanny

Chicago, Il

August 2006 present

Primary Caretaker

Making breakfast, lunch and dinner;

Taking kids to and from school;

Overseeing children’s activities;

Making sure each child is well looked after;

Take children to after school programs;

Help teach children

REFERENCES

Available upon request



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