Customer Service Medical Billing

Deborah Wilkerson

*** **** **. ● Jacksonville, Florida 32220

904-***-**** Cell# 904-***-**** ● **************@*****.***

OBJECTIVE

Seeking long term employment in the medical billing and coding field where I can utilize my allied healthcare training and experience

EDUCATION

Sanford-Brown Institute Jacksonville, Florida

Medical Billing and Coding Diploma 2010-2011

President’s List

Dean’s List

Perfect Attendance Awards

SKILLS

Medical billing knowledge ● Microsoft Word, Power Point and Excel

CPT, ICD-9 and HCPCS coding ● Medcin, Medical Manager and Synergy

Insurance verification ● Claim denials

Payment posting ● Knowledge of insurance referral process

10 Key Touch ● HIPAA

Medical Terminology ● Typing – 45 CWPM

WORK EXPERIENCE

Podiatry Billing Services Jacksonville, Florida

Billing Specialist 2011-2011

● Verified/Entered Demographics of patients Externship

● Claims follow-up

● Coding

● Posting Charges

Baptist Medical Center Jacksonville, Florida

Patient Account Representative II 2001-2005

Claim follow-up

Claim denials

Electronic claims rebilling

Charge adjustments

Home Care Supply Jacksonville, Florida

Intake Coordinator 1999-2001

Order intake

Customer address corrections

Customer Service

Printed Orders

Account Representative

Claims Adjustments

Posted Payments & Balanced

Worked claims follow up from aged account report

Customer Service

Referral Coordinator

Insurance verification

Faxed referral request to physicians

Received returned referrals

Recorded Referrals

Diagnostic Cardiology Jacksonville, Florida

Account Representative 1997-1999

Claims follow-up

Claims adjustments

Data entry

Posted payments

COMMUNITY VOLUNTEER SERVICE

City of Jacksonville Jacksonville, Florida

R.S.V.P. Volunteer 2010

Read to children in kindergarten classes

Otis Road Church of God Jacksonville, Florida

Director of Children’s Ministries 1998-2009

Teaching

Fund raising

Coordinated events

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