Customer Service Sales
Resume:
ANNA MICKLER
Suite ***
Residence: 604-***-****
E-Mail: **********@*****.***
QUALIFICATION HIGHLIGHTS
• Experience with fashion styles, merchandising, visual displays, sales and marketing techniques
• Strong researching, main production and fundamental event planning skills
• Basic knowledge and experience using various computer software programs including Photoshop/Illustrator, InDesign, Dreamweaver, Power Point and Microsoft Word
• Productively able to work independently, in collaboration with others, and as a team leader to achieve company goals and objectives
• Excellent public relations and communication skills with the ability to establish and maintain interpersonal relations and a professional business image with management, staff, customers and suppliers
• Adept with providing exceptional customer service with a demonstrated ability to effectively meet or exceed customer expectations
• Strong attention to detail with excellent organizational and time management skills, and the ability to effectively plan, schedule and complete multiple tasks according to tight deadlines
• Flexible with the ability to adapt quickly to change and unexpected circumstances
EDUCATION
April 2011 Interpersonal Communication Skills For Health Care Workers Course
Vancouver Community College
• Course Content:
• Conflict resolution
• Leadership-Styles
• Listening practice
• Understanding Body Language
June 2011 Medical Terminology Course
Course Content:
• Suffix, Prefixes, Roots
• Medicinal Meanings
• How the body functions
March 2009 Fashion Marketing and Management Diploma
The Art Institute - Vancouver, BC
Course Content:
• Advertising & Marketing
• Visual Merchandising
• Fashion Marketing
• Photoshop
• Illustrator
• Concept & Trends in Apparel
• Color Theory
April 2007 Early Childhood Development I Course Completion
Northwest Regional College - North Battleford, SK
June 2006 Grade XII Diploma
Balfour Collegiate - Regina, SK
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PROFESSIONAL EXPERIENCE
February 2010 – BARE BASICS LINGERIE - Vancouver, BC
Current Certified Bra Fitter/Mastectomy Fitter
• Perform daily retail opening and closing procedures
• Provide professional bra fitting sessions
• Enter invoices/ tag/steam and mange stock
• Returns/Special Orders/Mail product out to customers
• Provide professional customer service
• Perform visual merchandising of product displays
• Market company products: bras, undergarments, slippers, night gowns, slips, etc.
• Manage store cash flow
• Provided professional gift wrapping
• Maintain clean, inviting and professional store appearance
September – January-CHILI’S BAR AND GRILL - Regina, SK
2010 Waitress
• Perform daily restaurant opening and closing procedures
• Provide high quality customer service by using a positive, friendly and helpful attitude to seat patrons, relay menu specials, and taking and serving food and beverage orders in an efficient, timely manner
• Clear and clean tables; check table settings, serviettes and condiment supplies before each meal
• Clean and ensure work areas remain in a sanitary condition
• Stock service stations with coffee, food, dishes and other supplies
• Initiate and train new staff members
• Balance daily cash float
January - March PAIGE BIRNIE, FASHION PHOTOGRAPHER - Vancouver, BC
2009 Intern
• Assisted fashion photographer with head shoots, portraits, fashion and beauty shoots
• Researched brands and styles; selected, dressed and accessorized models; found photo shoot locations; set up and took down small production sets
February 2009 ROCK REVOLUTION EVENT - Vancouver, BC
Volunteer Stylist
• Pulled clothes for FRESHMAN men’s clothing company
• Selected lineup; fitted and dressed models; taped shoes
July - November THE URBAN RACK - Vancouver, BC
2008 Sales Associate
• Managed cash flow, stock, window displays, signage, change rooms and customer service
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April - August THE CHILDREN’S PLACE - Regina, SK
2007 Sales Associate
• Managed cash flow, pricing, visual merchandising, signage, customer service and store layouts
September 2006 - CANDO CHILD CARE & DEVELOPMENT CENTER - North Battleford, SK
June 2007 Childcare Worker
• Provided optimum care to children aged 2 weeks to 3 years
• Administered various play and learning activities
• Prepared meals and washed clothes
• Assisted with various other tasks as required
Contact this candidate