Customer Service High School

Jose Cruz

*** ******** ***. ***. *** • New York, NY 10025 • 347-***-****

OBJECTIVE

Dedicated team player looking to establish a long term relationship with a company that offers opportunity for growth and advancement

SKILLS:

• Excellent under pressure

• Reliable

• Excellent customer service qualifications

• Useful hands-on skills

• Great communication skills

• Excellent personality

• Active learner

• Critical thinker

EMPLOYMENT EXPERIENCE:

Field Technician 03/08- PRESENT

Cablevision INC Yonkers, NY

• Perform Connections, reconnections, Installments (Superior customer service qualities)

• Practice safe work policies under server working conditions (rain, snow, Ice)

• Prepare finalized paper work pertaining to work schedule

• Maintain a positive attitude

• Maintain a Consistent schedule with timing under minimal supervision

Counselor 06/06 – 01/08

Good Shepherd Renaissance Bronx, NY

• Overall Supervisor (maintain programs needs and implanted policy’s)

• Maintained the overall environment for afterschool programming (safety & cleanliness)

• Prepared weekly projects for the overall development of the summer campers

• Provided healthy activities to build healthy habits for our youth team (Veggie eating contest, track races, youth workout plans consistent with age and agility)

Custodian 01/05– 09/05

Lorraine Hansberry Academy (P.S. 214) Bronx, NY

• Maintain cleanliness at school facility (bathrooms, Classrooms, Basement)

• Maintain touch up jobs (painting, weekly garbage)

• Waxed, Buffed, Mopped and Stripped floors based on facility needs

• Experiencing with machinery needed to maintain top quality cleanliness

Certifications:

• 609 IMAC- International Automotive Air Conditioning Certified

• CPR

• Board Of Education ID

EDUCATION:

Regents diploma

Theodore Roosevelt High School, Bronx, NY

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