Administrative Assistant Customer Service
Resume:
Taneisha Robinson
**** *. ********** ****., ***. R-10, Murfreesboro, TN 37130
*****************@*******.***
Objective: A challenging administrative assistant position where I can use my organizational, computer and office technology strengths.
Work Experience
T-Mobile Nashville, TN
Customer Service Representative 2007-2008
Took incoming general care calls from T-Mobile cellular phone users. Resolved issues ranging from billing inquiries to equipment repair or replacement.
Reps, LLC Murfreesboro, TN
Administrative Assistant 2005-2007
Created and maintained Excel files that were used for payroll
Fixed time and mileage discrepancies for full and part time employees
pdated employee personal information
Maintained employee expense check requests and receipts and submitted for payment
Input part time employee raises
Created and maintained several Excel reports for Account Operations
University of South Carolina Columbia, SC
Data Entry/Control Clerk 2003-2004
Entered and updated data for prospective students on tracking system
Received incoming Admissions phone calls; gave general information about the University and the admissions and directed calls appropriately
Received and handled incoming mail to include: opening, sorting, date stamping, and distributing. Also prepared outgoing mail and forwarded mail not belonging to Admissions to appropriate departments
Prepared applications for validation by Financial Services daily using Jet Forms program
Enter requests for admissions packets using IMS program
Central Carolina Technical College Sumter, SC
Administrative Specialist 2001-2003
Was the daytime Administrative Specialist at the satellite Shaw Center campus of CCTC
Tracked the budget and usage for the Shaw Center
Assisted students with all aspects of their college studies, to include: admissions, financial aid, registering them for classes, books
Assisted in the development of Continuing Education courses at the center and loaded them onto the college-wide internal site (for registering students) and external site (for prospective students to get information)
Controlled any funds we received (book sales, tuition and fees)
Typing, answering phones, assisting Program Manager/Admissions Counselor and instructors in any way
Reference will be gladly provided upon request.
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