Customer Service Technician
Resume:
Salt Lick, Ky, *****
Home Phone-606-***-****
Cell Phone-606-***-****
*****-**********@*****.***
Objective
Solution-orented and highly analytical candidate seeking a dynamic poition in information technology with opportunitites to provide creative strategies through the application of highly developed technical and problem-solving skills.
Personal Information
• Expert administration and troubleshooting skills fro all Microsoft Office Products.
• Knowledgeable in system administration, LAN/WAN Networking, and computer maintenance.
• Adptive with the proven ability to hit the ground running to deliver results quickly.
• Excellent planning, communication,motivation and leadership skills,
• Team player with a reputation for providing excellent user service.
Professional Experience
Custom Food Products
May 2006/ Dec 2008
I was the third shift cook my duties where to cook meat and cool meat i also cleaned the ovens as well as done some maintence on them when needed such as temp calibration and chart calibrations.
I also drove a Fork truck to when needed
Computer Technician
Owner and Operator of Heltons Computer Repair, Salt Lick Ky 40371
• Travel to customers homes and businesses to provide direct technical support to end users.
• Install new computer Hardware, Software and peripherals
• Reconfigure existing systems to accommodate additional components.
• Troubleshoot all areas of computer functioning,Repair or upgrade as needed.
• Communicate issues, analysis, and solutions in easy to understand language.
• Assisted users with concerns regarding their personal computer.
• Provided quality customer service at all levels.
Education
• Bath co highg school, Diplomia May 2006
Additional Skills
Computer Technician- I have my A Plus Certification in Computers, I am proficient in Microsoft Word.Excel,Office and Powerpoint. I also clean Computers and keep them running at there Highest standard by preforming general updates and preformance checks.
Licenses and Certififaction
• A Plus Certification/ Computer Technician, April 2005
References
Ricky Osborne
Olive Hill Ky 41164
Irene Fultz
Morehead Ky 40351
Ernest Purnell
Morehead Ky 40351
Terry Willams
West Liberty Ky 41472
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