Administrative
Resume:
Teresa E. Yuhas
******@***.***
Milltown, NJ 08850
OBJECTIVE: TO SECURE A POSITION WHICH WILL UTILIZE MY VAST EXPERIENCE.
HIGHLIGHTS
Results-driven Customer Service Professional with self-confidence, integrity, and commitment to customer service excellence. Creative, and proactive problem-solver; Organized and attentive to detail, with demonstrated time management skills. Strong research, mediation, and negotiation skills gained from work place experience. Motivated and accomplished office administrative professional with over 10 years experience; Able to take initiative, prioritize multiple tasks and manage workload; Resourceful team player with can-do attitude. Strong financial, quantitative and analytical skills.
RELEVANT SKILLS AND EXPERIENCE
ROSS UNIVERSITY (DEVRY)- ASSISTANT REGISTRAR
(01/2008-12/2008)
DeVry Inc. is a publicly held, international, higher education organization in North America. It is the parent organization for DeVry University and Ross University.
Assisted in the maintenance of student records and graduation audits.
Monitored Registrar queues in ACD phone system and Right Now (CRM) system to ensure timely resolution and quality of service.
Issued official university documents such as transcripts and letters of enrollment.
DEVRY UNIVERSITY-FINANCIAL AID ADVISOR/FWS COORDINATOR/CASHIER
(05/2006-01/2008)
Supported students in all aspects of completing their financial aid paperwork.
Examined, checked, evaluated and verified documents such as: aid applications.
Answered inquiries regarding financial aid and student account issues.
Involved in cash management issues including receipt of payments and posting to accounts.
Monitored account receivables and setting of Educard payments.
Maintained federal work study student employee records and collected required documents in compliance with university, federal and state guidelines.
Processed and verified payroll for student employees.
DEVRY UNIVERSITY-ATTENDANCE COORDINATOR/TESTING ADMINISTRATOR
(11/ 2004-05/ 2006)
Collected, entered and monitored attendance data for the university.
Processed transcript and enrollment verification requests in a timely manner.
Provided graduation and attendance verification to outside organizations in compliance with university policy.
MASON GROSS SCHOOL OF THE ARTS- (04/2003-11/ 2004)
ACCOUNTING/MARKETING ASSISTANT
Provided administrative, accounting and budgetary assistance to the Marketing department.
Managed and processed federal work study student hourly payroll.
Processed payment through the RIAS accounting system for internal suppliers and outside vendors.
Maintained season calendar for University events and updated ACCESS mailing database.
Proofread documents prior to final release to printers.
Provided assistance in event planning including Rutgers in New York.
BASIL ROUSKAS ASSOCIATES – (05/ 2000-06/ 2002)
ADMINISTRATIVE ASSISTANT
Prioritized, coordinated and delivered office support services for a diverse client base.
Prepared customized mailing lists through internet and publication research.
Distributed mail and prepared accounts receivable for payment. Composed and prepared a variety of correspondence, maintained database, updated office and confidential client files, including resumes and cover letters.
Compiled program materials for training seminars.
Maintained inventory level of client and office supplies.
ATLANTIC CONTAINER LINE – (11/ 1989-05/ 1992)
PRICE ANALYST
Evaluated effectiveness of pricing strategies and recommended modifications to pricing structures as needed by using internal cost information and external data to analyze competitive pricing for the shipping industry.
Reviewed and analyzed market trends and competitor data to develop pricing in compliance with conference guidelines and their impact on service contracts.
Worked with internal organizations to determine price development and bid strategy processes and interfaced with Sales, Marketing and Business Development teams.
RCA/GE/HARRIS CORPORATION-(12/1983-05/1989)
MARKETING REP
Responsible for all related commercial, technical and customer support activities.
Received, entered and tracked orders.
Prepared monthly sales, price quotations and inventory reports.
Functioned as a liaison between divisional departments and the distribution of networks.
ACCOMPLISHMENTS
Conducted Marketing training seminar in Melbourne, FL.
Successfully completed financial aid training seminar in Chicago, IL.
Student finance star of the month-Devry University-May 2007
Served as a flavor attribute panelist for Food Opinions, a division of Kraft foods and received specialized training.
EDUCATION
Bloomfield College-Bachelor of Science-Business.
SKILLS
OUTLOOK, WORD, INTERNET EXPLORER, EXCEL, RIAS, POWERPOINT, BANNER.
Contact this candidate