________________________________________
David G Sonnamaker
*** ********* **, *****, ** 75002
Home 214-***-****, Cellular 817-***-****
*****.**********@*****.*** ________________________________________
SUMMARY
Successful marketing and business professional with more than 12 years experience. Possess skills in market research, communications, team leadership, personnel supervision, and professional development.
SKILLS
Microsoft Office tools; Syndicated Household panel and scanner data analysis; Microsoft SQL; VBA; database design and management
PROFESSIONAL EXPERIENCE
Information Resources, Inc. Dallas, TX 2007 - 2009
Manager of Client Services/Operations, Dean Foods (2008 – 2009)
• Consulted with client on a full-range of IRI services, including store data analysis, household purchase behavior analysis, surveys, audits, data modeling, in-market testing, and other custom projects
• Worked closely with clients to produce high quality ad hoc reports and presentations across strategic and tactical top-line applications
• Used strong analytical skills to consult with client groups
• Coordinated, executed, analyzed, and presented findings from a variety of research projects; recommended potential action steps and additional research opportunities
• Trained and assisted client's market research, sales, and marketing teams to navigate and analyze syndicated data for decision-making, marketplace innovation, and category management
• Implemented creative techniques, tools, and processes to improve all aspects of client and team performance
• Identified and developed new project opportunities with client contacts; wrote proposals to gain new business
• Participated in and developed quarterly business reviews and annual operating plans.
• Member of pilot dairy vertical team resulting in most successful database restatement in client history
• Tracked new product launches and recommended optimal price points and merchandising
• Analyzed promotion effectiveness and presented findings
• Rationalized SKU assortments for maximum sales velocity
Manager of Client Services, Frito-Lay (2007 – 2008)
• Consulted with client on a full-range of IRI services, including store data analysis, household purchase behavior analysis, surveys, audits, data modeling, in-market testing, and other custom projects
• Worked closely with clients to produce high quality ad hoc reports and presentations across strategic and tactical top-line applications
• Used strong analytical skills to consult with client groups
• Coordinated, executed, analyzed, and presented findings from a variety of research projects purchased by the client; recommend potential action steps and additional research opportunities
• Trained and assisted client's market research, sales, and marketing teams to navigate and analyze syndicated data for decision-making, marketplace innovation, and category management
• Implemented creative techniques, tools, and processes to improve all aspects of client and team performance
• Identified and developed new project opportunities with client contacts; wrote proposals to gain new business
• Participated in and developed quarterly business reviews and annual operating plans
Harte-Hanks Forth Worth, TX 1997 - 2006
Lead Account Manager
• Managed customer service team handling multiple client calls and responsible for product orders, database updates and help desk functions
• Coordinated and presented available products with a focus on client needs throughout national territory
• Negotiated pricing contracts, past dues, and resolves customer service issues resulting in 300% increase in revenue in 3 years
• Managed data flows, uploads and production issues between client, and internal and external data sources and vendors
• Created detailed data processing specifications for internal and external data providers and briefs technical team on project requirements
• Managed project schedules and internal/external data providers and users in accordance with set timelines
• Directed internal and external data provider relationships; approves purchase orders invoices, billing and forecasting
• Assessed data availability against planned client marketing activities, and reported database activities to team and client
• Managed projects and deliverables across functional teams; supervises cross-functional internal and client status meetings
• Led regular meetings with direct reports to assess sales, market conditions, client objectives, and corrective action plans
• Developed, reviewed, and revised sales policies, budgets, P&L, regulatory documents, lead flow analysis, statistical reporting, schedules, sales projections, and product development research
• Experience in direct marketing program execution especially from a marketing operations perspective
• Managed relational marketing database and responsible for production process management
Food Lion Inc. Cedar Hill, TX 1996
Assistant Manager
• Managed all aspects of store (business, financial, operation, people management, inventory levels, people management, training)
EDUCATION
Bachelor of Science, International Economics, Texas Tech University, 1995