Customer Service Data Entry
Resume:
Sharon Denise Brown
Long Beach, CA 90805
OBJECTIVE:
To secure a position utilizing my training and work experience in the administrative support field.
EDUCATION:
Plainfield High School – Plainfield, NJ
General Studies – Diploma
Drake College of Business – North Plainfield, NJ
Business / Computer Technology – Diploma
Control Data – Los Angeles, CA
Office / Computer Technology – Certificate
Skills:
Computer literate. 10 Key-touch, typing 50. Knowledge of all office equipment. Able to manage
and maintain files in chronological order. Able to work independently with minimal supervision.
able to multi task and meet deadlines in a timely manner. Excellent follow through skills. Capable of
handling and resolving difficult issues with clientele in a professional matter. Ability to work effectively
and efficiently with co-workers.
EXPERIENCE:
Bank of America Home Loans – Los Angeles, CA
December 2008 – May 2010 Receptionist / Sales Support Assistant
Answer busy switchboard
Greet all customers and guest
Customer Service, safety warden
Order and maintain office supplies and equipment
Data entry, expense reports
Prepare and ship all office documents
Customer Payments
Support all office functions
Advanced Cleanup Technology – Rancho Dominquez, CA
May 2006 – September 2008 Receptionist
• Answer busy switchboard
• Maintain office supplies and equipment
• Data entry, expense reports
• Handle shipping, track packages
• Provide clerical and administrative support
• Order and setup busy lunches
• Filing and customer service
Exceptional Home Care – Long Beach, CA
December 2003 – February 2006 Office Assistant
• Answer busy switchboard
• Data Entry patient’s (plan of treatment, summaries and doctor order
• Provide clerical and administrative support for the office
• Perform research assignments for Administrator , Director of Nursing
• Customer service, organize the agency’s office
• In charge of all duties pertaining to filing
References Available Upon Request
Contact this candidate