Quality Assurance Customer Service
Resume:
Carzavier J. Miller
Houston, Texas 77053
Home: 281-***-****
Cell: 281-***-****
E-mail:*************@*****.***
GENERAL QUALIFICATIONS
• Strong customer service skills
• Ability to conduct quality assurance checks for merchandise and materials
• Exceptional organizational and follow-up capabilities
• Flexible and receptive to change
• Willingness to learn and solve problems
• Team oriented
PROFESSIONAL EXPERIENCE
Public Winery Local, Houston, Texas, March 2010 – April 2011
Position Title: Receiving Clerk
Primary duties for this position involved monitoring and recording all incoming merchandise on a daily basis. Additional duties included receiving inventory from incoming trucks and scanning and pricing all inventory with handheld devices. Performed quality assurance checks to ensure order accuracy.
JC Penney, Houston, Texas, December 2009 – February 2010
Position Title: Seasonal Sales Associate
Worked as a sales associate in the men’s department during the holiday season. Duties included stocking merchandise, periodically worked as a cashier, set out store features, gathered merchandise from store dressing rooms and restocked.
HEB, Houston, Texas, January 2009– May 2009
Position Title: Stocker
Worked as overnight stock associate replenishing shelves and ensured that items were fully stocked for customers during operating hours.
Airport Terminal Service, October 2008 – December 2008
Position Title: Ramp Agent
Performed a variety of duties related to ramp operations. Specific duties included loading baggage and cargo to/from the aircraft, audited the weight of the aircraft to ensure the operating capacity, and removed the tow bar and provided the pilot/co-pilot with clearance for departure. Received packages from FedEx and UPS.
Spec’s Liquors, Houston, Texas, October 2004 – October 2008
Position Title: Warehouse Receiving Clerk /Stocker
Worked as a Warehouse Receiving Clerk/Stocker, receiving products from delivery trucks, including FedEx and the UPS. Primary duties included receiving merchandise into inventory and ensured that shelves were replenished, and used handheld devices to receive merchandise into inventory.
Delta Global, Houston, Texas, January 2001 – April 2003
Position Title: Lead Ramp Agent
Performed various duties related to ramp operations for Delta Global. Specific duties included loading baggage and cargo to/from the aircraft, audited the weight of the aircraft to ensure the operating capacity, and removed the tow bar and provided the pilot and co-pilot with clearance for departure. Traveled and conducted safety aviation training courses for new hires.
Randalls Grocery Store, Houston, Texas, September 1999 – January 2000
Position Title: Cashier
Worked part-time as a cashier.
TJ Maxx, Houston, Texas, November 1997 – August 1998
Position Title: Jewelry Department Sales Clerk
Worked in the jewelry department as a sales clerk, restocking jewelry and other fashion accessories.
EDUCATION: Associates Degree, Mobile Electronics, Houston Community College (HCC), 2001
SKILLS: Typing, data entry, 10- key touch, phone systems, Microsoft Office, and training
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