Orthodontic Assistant
Resume:
Rodobina Masangkay
**** **** ***. ******, ** USA 60076
**************@*****.***
____________________________________________________________________
Objective To gain employment in a company with a better compensation to further my
education
Skills Knowledgeable in basic computer programs like MS Office
Experience Sears Dental Works Chicago, IL April 2012 – Present
Orthodontic Assistant
Chair side assisting with preparing and maintaining dental instruments and instrument transfer.
Delivering patient personal oral hygiene instructions.
Preparation of dental materials: Cements, Impression materials.
Removing excess cement from brackets and orthodontic bands.
Pouring impressions and trimming plaster models for labs and presentation.
Instrument cleaning, sterilization/disinfection, and re-circulation, operatory disinfection.
Inventory control and management.
As well as front desk duties setting up appointment and pulling charts.
HH Gregg Chicago, IL August 2011 – April 2012
Customer Service Merchandiser
Enter customer purchases into P.O.S system.
Assist in the answering of telephone calls and follow hhgregg phone etiquette.
May be responsible for opening and closing registers; verifying and balancing all transactions entered in the registers.
Good understanding and execution of all payment procedures.
Working knowledge of service system and all related functions.
Perform returns and exchanges for customers within the 14 day return policy guidelines and check for all related accessories with merchandise return.
Maintain department or area of responsibility this includes merchandising, cleaning and tagging according to current strategy.
Handle routine customer complaints or problems regarding merchandise.
Perform other duties as needed and directed by management.
Dunkin’ Donuts Chicago, IL December 2009-August ‘11 Crew Member
Ensures that the workstation is clean and neat
Cash register and handling experience
Consistently serve quality food and beverages to every customer and participate in the team effort to make sure that guests are served as quickly as possible
Maintains quality standards when it comes to handling and preparing food orders
Describes and assembles promoted products and or beverages in accordance to the ongoing marketing promotion
Ensures that every guest is satisfied and pleased with their experience
Education Wilbur Wright College Chicago, IL June 2010 – Present
Associate’s Degree in Health Science
M.A Montessori School Manila, Philippines
High School
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