Customer Service Safety

Leann Crook :: CRSP

Phone 780-***-**** Address 1715-63 St. SW Edmonton, Alberta, Canada T6X 0S2

Objective: To blend my professional safety experiences with a leading International company who offers rotational shifts

Education & Training:

Canadian Registered Safety Professional (CRSP) - 2010

Occupational Health & Safety – University of Alberta, 2 year Certification - 2008

TapRoot® Investigation – 2009

ReasonPro® Investigation – 2011

High Angle Rescue - 2008

Manufactures Safety Officer (MSO) – Manufactures Health & Safety Association - 2007

Construction Safety Administrator (HSA) – Alberta Construction Safety Association - 2006

Certified Health & Safety Professional (CHSC) Completed 2 of 3 required courses for the Designation 2011

-Consulting Skills

-Obligations & Liabilities

Summary of Qualifications:

Training

• 20 years professional speaking experience

• Analysis of training requirements: develop, deliver and re-evaluate effectiveness

• Compilation of testing materials and assessment of students

• Develop third party training material

• Develop and deliver 2 day contractor orientation programs for groups up to several hundred persons

• Conduct safety meetings, stand-downs, lessons learned, & toolbox talks

• Develop and implement ‘Train the Trainer Programs’

Leading & Advising

• Safety Lead for Major Maintenance Projects

• Managed major Asbestos exposure event during several hundred person major outage

• Supervising and mentoring safety staff

• Problem solving complex situations with massive financial implications to budgets

• Sit on numerous cross functional committees and safety groups

• Chair and participate in Joint Health and Safety Committees

• Plan, implement and track Safety Management Plans for contractors during plant outages

• Interpretation of safety acts, regulations, codes, policy, procedures and best practices

• Lead and advise management in directional safety strategies

• Conduct site visits, inspections, audits and fostering of positive safety attitudes.

Investigations

• Perform Tap-Root® & Reason Pro® investigations – identification of root causes and the implementation of corrective and preventative actions

• Investigate incidents, injuries and near misses of varying severity

Program Development & Continual Improvement

• Instrumental in driving down company Injury Frequency Rate from 3.66 to .09 in 3 years

• Review and update company procedures and practices

• Compiling data and completing reports deliverable to all levels of the organization

• Review, lead and development Risk Assessments, Task Analysis, Safe Work Plans and Job Hazard/Safety Analysis

• Develop the Contractor Safety Management Plan and support its implementation

• Special projects designated for high risk areas: HAZOPs, cultural development programs

• Identification of critical tasks and developing actions plans for safe completion

• Development of Incident Summary Bulletins for company-wide distribution

• Monitor Injury Reduction Plan programs with the intent to drive down injury

Government and Board Relations

• Tour Occupational Health & Safety Officers during site visits

• Receive orders and reports from Officers

• Champion reports for completion of actions

Industrial Hygiene

• Hygiene equipment proficient in wet bulb globe testing, gas detection monitors, sound monitor, respirator fit testing, & ergonomics testing

• Site wide mapping and documentation

• Delivery and development of training program

• Constructed Toolbox training package

• Monitor program/procedure effectiveness

• Obtain readings and analyze data collected to determine effective controls

• Package units and send out for maintenance

• Interpret readings in accordance to site procedure and regional legislation

• Calibrate, maintain records, and care of hygiene equipment

• Provided quantitative and qualitative fit testing

• Run ergonomic testing, reporting, implementation and reassessments at work stations

Data/Analysis

• Computer competency- Microsoft Office, SAP, Adobe, Reason Pro, Mac format

• Compilation and presentation of safety statistics

• Decrease injury frequency rates through research and analysis

• Maintain MSDS databases

Relations

• Facilitate successful supervisory engagement in the Safety Management Plan.

• Bring about a positive cultural shift in safety attitudes/expectations with management

• Operate in conjunction with Union & contractor environments

• Maintain correct positions within diverse environment

Personal Skills

• Superior customer service

• Passion for safety

• Thrive in dynamic environments

• Direct communicator with a respectable delivery

• Skill in providing constructive and progressive feedback

Professional Experience:

Suncor/TransAlta – 2008 to Present

United Safety - 2008

R&M Energy – 2007 to 2008

Member Association:

Canadian Society of Safety Engineering (CSSE)

Board of Canadian Register Safety Professional (BCRSP)

Contact this candidate