Health Care Administrator
Resume:
Davia Colston
Tallahassee, FL 32303
****.*******@*****.***
As an Ambitious, Assertive Health Care Professional, my goal is to be a vital component of a dynamic company that is dedicated to the wellness of the community.
Health Care Administration
• Florida A&M University, Bachelor of Science in Health Science
• Excellent interpersonal, communication and relationship-building skills; listens attentively, communicates persuasively and follow through diligently
• Technically skilled cross-platform expertise and proficiency in Word, PowerPoint, Exel.
• Expert on letter key and number key. 11,000 number key strokes, 70 wpm.
Key Competencies
Interpersonal skills
Communication
Organized
Medical Terminology
Letter key and Number key
Multitask
Education
Kaplan Univerisy (online)
Masters- Healthcare Administration c/o 2014 (current-in process)
Florida A&M University
Bachelor of Science - Health Science, December 2008
Volunteerism: Health Science Association (Florida A&M University), Relay for Life (American Cancer Society) 2004-Present.
Work Experience
Health Unit Coordinator/ Monitor Tech, Tallahassee Memorial Hospital, Tallahassee, FL May2007-present (Medical Surgical/ Cardiovascular ICU experience)
• Transcribed orders: labs, diagnostic test, medications.
• Managed Patient Record
• Promoting of all services performed by the Intensive Care
• Utilized new ways to enhance care of patient to provide a healthy environment for patient/ family relations.
• Coordinated all admissions and discharges for the Intensive Care Unit
• Identified opportunities to improve patient safety
• Collaborate with Nurse Supervisor and Nurse Supervisor
• Provided gateway services between patients and clinical professionals
• Responded to family members and handled any questions concerning the Intensive Care Unit. (Customer Care)
• Identified new ways to improve family relations and patient care concerning Unit.
• Processed all physician orders and medication.
• Liaison between physician and nurses; involving patient care, admissions, discharges and orders.
• Management of Medical Records
• Assist nurses with Patients.
• Assist nurses with all documents, consent forms, medication protocol concerning patient care.
• Call/Document code blue.
• Document time of death.
• Reinforce HIPAA and JCAHO regulations in Unit to enhance quality improvement.
• Coordinate scheduling for Night Shift Monitor Techs.
• Train/Orient Monitor-Unit Secretaries.
Certifications: Monitor tech (EKG)/Unit Coordinator
Medical Records Coordinator, Southeastern Plastic Surgery, Tallahassee, FL March 2006- May 2007
• Managed Patient Record
• Handled insurance verifications and obtain approval codes for doctors
• Contacted insurance companies regarding payments on outstanding claims
• Correspond with other facilities concerning patient information and documents
• Reinforce HIPAA guidelines
Item Processing/Checking Administrator, Envision Credit Union April 2002 – March 2006
• Marketing of checking accounts, savings accounts and member Credit Cards
• Promotion of all services the Credit Union Provided
• Operate banking machines such as the DP500 and encoding checks on the proof machines (data entry).
• Processed checks for 6 credit unions per day
• Correspondent balancing with different departments
• Qualify returns checks from Federal Reserve
• Complete automatic transfer reports and share draft returns
• Completed research for members
• Correspond with credit unions in reference to historical check payments
• Processed stop payment request
• Assisted members with questions and complaints
Capital Health Plan, Claims Clerk, August 2001 – April 2002
Data entry of medical claims (ICD-9, CPT codes) and invoices; filing, organizing and other general office duties.
Certifications
Monitor Technician (Heart Monitor)
Unit Coordinator
References
Kathy Patterson
Nurse Manager
Amy Townly
Asst. Nurse Manager
Gloria Fishburne
Charge Nurse
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