Customer Service Sales Representative

RAUNDISE PATRICE PIPKINS

**** ******* **** *******, ** 38128 901-***-**** ********.*********@*****.***

CLERICAL / CUSTOMER SERVICE REPRESENATIVE

Customer service representative with a 15-year record of success of administrative support in an office environment while interacting with customers to provide information in response to inquiries about products and services. My experience includes handling and resolving customer complaints and a variety of other customer related duties. My work history is supported by strong references and a proven history of meeting quality standards for services and evaluation of customer satisfaction.

Key Skills

Prompt

Dependable

Highly Efficient Works With Little or No Supervision

Ability To Type 45 wpm

Identify and Escalate Priority Issues Quick Learner

Thrive In Deadline Driven Environment

__ Well Organized

_Bookkeeping

Employer Summary

AVON (Memphis, TN) Sales Representative/Proprietor, 6/02 to Present

Responsible for taking customer orders and delivering products in a timely manner. Knowledge of all products and offer suggestions to clients. Marketing products using multi- media networks. Service customers one on one or multiple customers.

DEPARTMENT OF HUMAN SERVICES (Memphis, TN) Eligibility Clerk, 11/10 to 11/11

Answer high volume phone calls as well as greet clients in office. Responsible for maintaining confidential files and records…Record details of inquiries, complaints, or comments, as well as other actions taken.

ANGEL COMMUNICATIONS SOLUTIONS (Arlington, TN) New Merchant Contract Set Up, 8/05 to 10/10

Processing applications for all new store opening. Responsible for verification banking. Provide administrative support, utilizing software for verification of agent account commissions and sales.

Education & Certifications

SOUTHWEST TENNESSEE COMMUNITY COLLEGE (Memphis, TN) 4/2003-6/2007

TENNESSEE TECHNOLOGY CENTER (Memphis, TN) – Business Administration Certification,8/02

REFERENCES AVAILABLE UPON REQUEST

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