Administrative Assistant Sales

C A R E E R O B J E C T I V E

Seeking employment in a company where I can be a valuable team player by bringing professionalism, efficiency and productivity to the work environment.

S K I L L S

Knowledgeable in Microsoft Office Suite and in Adobe Acrobat and Photoshop CS3. Typing: 65 wpm.

P R O F E S S I O N A L E X P E R I E N C E

Small Business Consultant, CenturyLink, Inc., 01/18/2010 – 03/18/11

• Informed customers of new products and features that best fit business needs

• Resolved any questions or concern regarding billing statement or product usage

• Answered every call professionally and courteously insuring customer that their concerns were addressed or directed to the appropriate department

Administrative Assistant, Strang Communications, Inc. , 03/12/07 – 08/11/09

• In charge of emails and phone calls to Vice-president of Book Group division.

• In charge of arranging travel and submitting expense report.

• In charge for preparing bi-monthly meeting with outside consultant.

• In charge of setting meetings and appointments.

Supervisor, Land Safe Investments, Inc., 08/2005 – 01/2006

• In charge of opening and closing office

• In charge of training two assistants

• In charge of training and supervising personnel

Administrative Assistant, Land Safe Investments, Inc., 07/2004 – 08/2005

• In charge of researching vacant lots in designated counties

• In charge of keeping Owner’s calendar

• In charge of inputting information researched in main database

• Restructured process of researching information on internet from beginning to end, created training manuals regarding new process

Supervisor Corporate Packages, Warnaco, Inc.., 03/2002 – 12/01/2003

• In charge of formatting and compiling information to be presented to customers to reconcile open charge backs of their accounts

• In charge of identifying unidentified charge backs with the help of staff

• In charge of formatting and running reports to be submitted to Sr. Manger of Charge Back department and Director of Credit and Collections

Web Content Provider, Dictaphone Corporation, 12/1998 – 08/2001

• Created, designed, and managed Sales Division intranet site for over 1,000 people

• Responsible for intranet upkeep: writing content, monitoring activity, maintaining functionality and responding to internal customer inquiries

• Designed PowerPoint presentations for three product launches and annual kick-offs

Administrative Assistant, Dictaphone Corporation, 10/1997 – 11/1998

• Administered activities for the Director of Sales Engineering and national staff of ten

• Scheduled Sales Engineering Director’s calendar and arranged travel and meeting logistics

• Verified and processed expense reports for Director and national staff

• Responsible for general office duties: distributed payroll; retrieved and distributed mail; collected, distributed, and sent faxes; answered and directed telephone calls to appropriate personnel

Bilingual Operator Specialist, S.N.E.T., 02/1997 –07/1997

• Answered and processed telephone collect calls from/to Mexico, Guatemala, and other South American countries

• Monitored and reported problems/issues to management

• Translated for Spanish speaking clients

• Resolving customer call connection issues.

Secretary, Bilingual Ed Services, Board of Education, City of Bridgeport, 09/90 – 05/95

• Prepared State Grants, Reports, and Summaries

• Processed weekly absence and travel pay reports and requisitions for materials and supplies

• Prepared and formatted brochures, flyers, programs, and personal daily planner for supervisor

• Provided clients/parents with registration information, programs, and activities and events.

E D U C A T I O N

Crosby High School, Waterbury, CT 1997

• High School Diploma

Strayer University, Maitland, FL 2009

• Currently earning a Bachelor of Science Degree in Business Management

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