Alan Nirmal Savio

E-Mail: x8n1iu@r.postjobfree.com

( 060-010 5402919

Career Objective

As a highly motivated and creative individual, my career aspiration is to

contribute the best of my services for SAP Basis Administration,

Implementation with the organizational goals and strategic directions.

Professional Summary

Working in T-Systems, Malaysia as a SAP BASIS Consultant from October 27

2011 to till date.

Worked in TCS, Bangalore as a SAP BASIS Consultant from February 2008 to

October 15, 2011.

Educational Qualification

BE(CSE) from ST. Xavier's Catholic College of Engineering Year: 2003-2007

72.12%

HSC from Hebron Matric Higher Sec School, Nagercoil Year 2001-2003

76.75%

SSLC from Carmel Higher Sec School, Nagercoil Year 2000-2001 92%

Key Strength

|Installation |Performed SAP ABAP and JAVA installations of all |

|Experience: |flavors (ERP, EP, PI, ECC, Solution manager etc |

| |of releases 640, 700, 701 and 710 on databases DB2, |

| |MSSQL, and Maxdb with LINUX, SOLARIS and WINDOWS as |

| |OS platforms. |

| |Dual stack and Addin installations with strong |

| |troubleshooting skills both in ABAP and JAVA stacks. |

| |Performed System copies (Both Homogeneous and |

| |Heterogeneous). |

| |ABAP and JAVA Support packs. |

| |Additional Usage types installation on JAVA based |

| |systems. |

| |Installed more than 20 SAP systems. |

| |Database Patching. |

| |ABAP only, Java only and Dual stack installations and|

| |post-installation procedures based on different |

| |releases |

| | |

|Support Experience: |Supported more than 3000 SAP systems working in 24*7 |

| |Incident handling team. |

| |Monitoring systems, and troubleshooting of incidents.|

| | |

| |Handling of issues raised by customer through the CSS|

| |messages (created in the Service Marketplace). |

| |Performing routine health checks to check the status |

| |of the systems and troubleshooting of problems. |

| |Starting and Stopping SAP Systems (ABAP, JAVA and |

| |ABAP+JAVA). |

| |Supporting SAP systems installed on various platforms|

| |like Windows, UNIX, and Linux. |

| |Troubleshooting of files system issues, DB health |

| |check issues. Tablespace administration and |

| |troubleshooting DB related issues (Oracle and Max |

| |DB/SAP DB). |

| |Troubleshooting STMS transport issues. |

| |Performing client copy (local and remote)/ client |

| |export/ client import. |

| |Defining and scheduling the background jobs, and |

| |setting up of operation modes. |

| |Language installation. |

| |Support pack and kernel upgrades |

| |User id creation and authorization maintenance. |

| |System log analysis and Dump Analysis. |

| |Applying notes through SNOTE. |

Professional Experience

1. Employer : Tata Consultancy Services, Bangalore

Designation : AST

Duration : May 2008 to till date

Service : DEV INST, GOSC-EMEA (SAP Hosting)

Client : SAP-AG (4R Program)

Role : Technical Member, Shift Lead

Description of SAP AG

SAP AG is the premier ERP solutions provider. SAP Hosting AG, a subsidiary

of SAP-AG provides the end-to-end technical support for application,

database, operating and hardware support along with different Data Centers.

A global response team has been setup by TCS at the TCS Offshore Delivery

Centers in Bangalore to handle the SAP installations, system copies, along

with BASIS support to SAP development systems along with customers of SAP

AG.

Platforms Supported:

. SAP: All SAP Releases

. Database: MS SQL, DB2, MaxDB, Oracle

. OS: Windows, UNIX, Linux.

Roles and Responsibilities

As a member of Installation Team, My responsibilities includes the

following.

> Performed SAP installation of all flavors (ERP, CRM, SCM, Solution

manager etc of releases 640,700,701 and 710 on databases DB2,

MSSQL, Maxdb and Oracle.

> ABAP only, Java only and Dual stack installations and post-

installation procedures based on different releases.

> Installation of DB Copy systems.

> Performed homogeneous and heterogeneous system copies.

> Portal, BI, PI 7.1 installations and Business package applications,

Addin installation for existing ABAP systems, Dialog instance

installations for ABAP and Java based systems.

> Applying Support packs and addons for ABAP and Java based systems.

> Language imports, kernel upgrades.

> Database patching.

> Profile Maintenance

As a shift lead of GOSC-EMEA Team, My responsibilities include the

following.

> Applying Software Component Patches and Patches / Stacks for 4.x, ECC

5.x/ 6.x, Net Weaver 04/04S, BIW,CRM,SEM,SCM Landscapes and also so

for Unreleased versions

> Applying the latest Kernel patches for R/3 and Net Weaver 04 /04S

Systems on both Win NT and Unix Plat forms

> Handling of issues raised by customer through the CSS messages

(created in the Service Marketplace).

> Performing routine health checks to check the status of the systems

and troubleshooting of problems.

> Starting and Stopping SAP Systems (ABAP, JAVA and ABAP+JAVA).

> Supporting SAP systems installed on various platforms like Windows,

UNIX, and Linux.

> Troubleshooting of files system issues, DB health check issues.

Tablespace administration and troubleshooting DB related issues

(Oracle and Max DB/SAP DB).

> Troubleshooting STMS transport issues.

> Performing client copy (local and remote)/ client export/ client

import.

> Defining and scheduling the background jobs, and setting up of

operation modes.

> Language installation.

> User id creation and authorization maintenance.

> System log analysis and Dump Analysis.

> Applying notes through SNOTE.

2. Employer : T-Systems, Malaysia

Designation : SAP BASIS Consultant

Duration : October 27 to till date

Service : SAP Large Accounts

Client : SAP GDC

Role : Customer Responsible, Linde

I am the Customer Responsible for the Linde Customer. Linde has 100+

SID's. As the CR, I am responsible for managing the system landscape,

proactively looking for possible errors, performing tuning. Also, as the

change coordinator, I coordinate the changes between the Customer and the

team.

Platforms Supported:

. SAP: All SAP Releases

. Database: MaxDB and Oracle

. OS: Windows, UNIX, Linux.

Roles and Responsibilities

As a CR, My responsibilities includes the following.

> Change coordinator for the Linde.

> System Refresh, DB restore and System copy.

> Proactive monitoring of the system and day to day activities

including performance tuning, stating and stopping systems, adding

table spaces etc.

> Client refresh including local and remote.

> Configuring CTS+ and ChaRM.

> Trouble shooting and RCA for the issues.

> MDM installation, SP upgrade and managing the repository of MDM.

> Installing Oracle and MaxDB patches.

> Kernel, SP and EHP upgrades.

> Installation of new systems on all flavors and releases.

> Monitoring SAP Hotnews and looking for possible errors.

Certification/ Training Details

Certification:

SAP Certified E2E 200 Solution Manager (Change Control Management)

Consultant.

External Training:

1.Have attended the E2E Solution Manager Training from 29-11-10 to 04-12-10

at Dexler, Bangalore.

2. E2E 40 training at T-systems, Malaysia.

Internal Training:

Have attended the E2E 100 Solution Manager training from 18-04-11 to 22-04-

11 at TCS Abilash, Bangalore.

Personal Details

Father's Name : Mr. M. Francis Xavier

Date of Birth : 05-10-1985

Gender : Male

Languages Known : English, Malayalam,

Tamil and Kannada..

Nationality : Indian

Mobile Number : 91-974*******

Marital status : Single

Passport : G9310643. Valid until

08.07.2018

Permanent Address : 88, Beracah, Holy Cross

Nager, Nagercoil-629004

Current Address : Villa Scott, D-33-11-13,

Jalan Scott, Brick Fields, Kaula Lampur.

The above mentioned information is true to the best of my knowledge and

will be substantiated by relevant documents in original as and when

required.

Place: Kuala Lumpur

Date:

(ALAN NIRMAL SAVIO)

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