Customer Service Representative
Resume:
Christina Sims
***************@*****.***
Objective to obtain a position that will allow me to utilize my current customer service skills.
Summary of Skills
Data Entry skills 40wpm
Microsoft Word & Excel
Customer Service skills
Business Skills and office skills
Guest services
Ability to multi-task
Detail– oriented
Experience
2007-present
Atlas Facilities Management Columbus, OH
Porter/Cleaner
Cleaned and deodorized company restrooms daily
2006 QuikCash
Customer Service Representative
Approved payday loans
Large money handling
Balanced Daily Transactions
Made collection calls
Answered incoming calls
Cashed checks
Money transfers
Money orders
Bank deposits
2005-2006
Speedway SuperAmerica Columbus, OH
Cashier/Customer Service Representative
Balanced daily transactions
Demonstrated customer service skills
Handled money transactions
Stocked and tracked inventory
2003-2004 Motel 6 Columbus, OH
Front Desk Representative/Housekeeper
Arranged reservations for guest
Checked guest in and out of rooms
Prepared guest files for future reference
Handled inbound phone calls
Demonstrated customer service skills
Used excellent verbal communication skills
Resolved customer complaints and concerns
2003 BP Company
Cashier/Customer Service Representative
Education
1998-2001 Central High School Shelbyville, TN
General Courses
03/05 – 04/05
Franklinton Career & Technical Center Columbus, OH
Certificate in Data Entry
Customer Service Certificate
Microsoft Word
Business and office skills
Teach Enterprise
2005
Customer Service Certificate
Soft skills training
References furnished upon request
Contact this candidate