Room Attendant
Resume:
Maria Rodriguez
Far Rockaway, N.Y. 11693
Objective: To obtain employment with a company where I can use my acquired skills and experience.
Experience:
05/10-11/10 NYC Parks & Recreation Seasonal Maintenance Worker Brooklyn, N.Y.
• Performed exterior maintenance duties throughout several parks and playgrounds in Brooklyn
• Swept and raked leaves; safely disposed of litter and debris
• Ensured all Parks’ policies and procedures are followed daily to guarantee safety at all times
• Cleaned and sanitized comfort stations and restocked restroom supplies
• Provided excellent customer service to all park patrons; answered questions and directed them to different areas of the park
11/05-10/07 Shelburne Murray Hill Hotel Room Attendant New York, N.Y.
• Cleaned and serviced assigned rooms according to established standards and procedures
• Monitored and controlled supplies and amenities and minimized waste within all area in housekeeping
• Complied with union contract as well as company regulations
• Checked fixtures, television, radio, and heating/cooling system for proper operation
• Report, turn in, and/or log all lost and found items according to established procedures
08/05-10/05 The Benjamin Substitute Room Attendant New York, N.Y.
• Cleaned and serviced assigned rooms including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms
• Set heating/cooling equipment and radio to proper settings according to established procedures
• Checked and stocked utility cart and closet
• Cleaned kitchen area, room refrigerator, coffee maker, glasses and silverware
• Inspected room for maintenance needs and report on service
04/05-06/05 Embassy Suites Substitute Room Attendant New York, N.Y.
• Cleaned and serviced assigned rooms according to established standards and procedures
• Logged rooms cleaned on a daily housekeeping report
• Greeted guests and offered help to guest as requested
• Notified supervisor when service is complete so room may be sold or occupied
• Conducted visual inspection of room/suite
07/02- 03/05 NYC Department of Homeless Service Social Worker Brooklyn, NY
• Managed and handled 40 case loads
• Conducted bi-weekly home visits
• Provided referral services to other city agencies
04/99-04/03 O’Brien Kreitzberg/URS (JFK) Administrative Assistant New York, NY
• Was responsible for administration of computer database
• Created and maintained document groups
• Performed system clean up and extracted reports as needed
• Organized and maintained filing system
• Created Project Manager’s expense reports
• Assisted with reception and mailroom operations
08/96-02/99 Best Western JFK Housekeeping Manager Queens N.Y.
• Assisted the Director of Housekeeping/Executive Housekeeper in overseeing and ensuring overall cleanliness and product quality of the hotel in accordance with hotel, corporate and Department of Health standards.
• Distributed and directed daily and weekly work assignments.
• Assisted in interviewing, training, supervising, counseling, scheduling and evaluating staff.
• Assisted in the financial processes of forecasting, budgeting, purchasing, payroll and inventory control.
• Assisted where necessary to ensure optimum service to guests
EDUCATION:
High School Diploma 1993
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