Mike Atkinson

***** * ****** **

Kansas City, MO 64155, United States

Home: 816-***-****

Mobile: 816-***-****

x8d098@r.postjobfree.com

SUMMARY

Information Technology professional with extensive experience spanning a broad range of areas, including: Project Management, Resource Management, Business Analysis, Quality Assurance Testing, Technical Writing, and Training. Results-oriented individual with proven ability to adapt acquired skills and education in any business environment. Worked on projects for a number of financial services products such as mutual funds, defined contribution plans, insurance general and separate accounts, individual trusts, corporate billing and risk management.

• Strong organizational skills.

• Proven ability to reach a targeted goal.

• Recognized for high ethical standards in all work performed.

• Skilled in problem solving and troubleshooting.

• Demonstrated ability to analyze business issues.

ACCOMPLISHMENTS

• Served as Project Manager to develop a shareholder servicing application for a prospective client. Project timeframe was critical to acquire the business. As Project Manager, Business Analyst, Quality Assurance Coordinator, UAT coordinator, and Trainer, the project exceeded the client’s expectations. Awarded the 2007 CIO Excellence in Action Team award due to the project’s success. The scope of the award covered the entire State Street global IT department.

• Served as Project Manager, Business Analyst, QA Tester, UAT Coordinator, Technical Writer and Trainer on 12 applications for the purpose of Y2K development. Met or exceeded all development timeframes with no development issues.

• Served as Project Manager, Business Analyst, QA Coordinator, UAT coordinator, and Trainer for a new client billing application. Significantly improved efficiency and accuracy.

• Designed department enterprise data model which is leveraged for efficiency by over 20 internally developed applications.

• Selected to participate on a project team to analyze the removing of the trade processing function from the core business area, and move it to a centralized department. Developed work time analysis, resource analysis, learning curve estimations, and created a migration plan. Developed and presented this plan for the State Street Corporate Office. As a result, the State Street Kansas City office was awarded as a site for this trade processing function. This saved approximately 40-50 jobs in the Kansas City area.

• Recipient of numerous State Street Step Above awards and nominated 4 times for the Above and Beyond award.

EXPERIENCE

State Street Bank and Trust (formerly Investors Fiduciary Trust Company), Kansas City, Missouri

Systems Analyst Consultant/Assistant Vice President (2001 – 2009)

Served as a Project Manager, Business System Analyst, Data Modeler, Quality Assurance Coordinator and Tester, and Application Trainer.

• Project Manager for web-based and client/server internally developed applications using Oracle 10g and SQL Server 2000 and 2008.

• Managed and served as business system analyst on projects for C#.Net, PowerBuilder, Java, ColdFusion, Flex, and C++ platforms. Applications ranged from accounting systems, billing systems, risk management systems, and internal control applications.

• Extensive experience with “Waterfall” and “Agile” system development life cycles.

• Managed Technical Center development and quality assurance testing resources in China.

• Employed “Black Box” and “White Box” testing methodologies. Extensive automated and manual testing experience on a wide range of application and database platform combinations such a ASP.Net, VB.Net, C#.Net, PowerBuilder, ColdFusion, Java, C++ and Flex applications utilizing SQL Server, Oracle and Sybase database infrastructures. Testing experience includes unit testing, system testing, user acceptance testing, regression testing, performance testing, and integration testing. Documented test strategies, managed and executed test plans, and documented and executed test cases.

• Managed core business projects in resource allocation and new client migrations.

• Successfully managed client communication projects involving T1, MPLS, Frame Relay, and VPN connections.

• Managed system development life cycle deployment of the Rational Unified Process (RUP).

Systems Analyst II / Assistant Vice President (1999 – 2001)

Served as a Project Manager, Business System Analyst, Data Modeler, Quality Assurance Coordinator, Technical Writer and Application Trainer.

• Project Manager for web-based and client/server internally developed applications using Oracle 8i RDMS.

• Oversaw development and implementation of project plan.

• Conducted high-level business analysis involving complex business requirements and processes.

• Created test plans and coordinated user acceptance testing.

• Created system test plans and coordinated quality assurance testing utilizing both black box and white box methodologies.

• Managed projects for Y2K rewrite and deployment. Systems ranged from security, data migration, trade processing, and reconciliation applications.

• Served as Technical Writer.

Group Manager / Officer – Mutual Fund Operations (1994 – 1999)

Managed 15-20 associates for the purpose of providing Mutual Fund accounting and pricing services.

• Managed high profile clients including some of the largest in the Mutual Funds industry.

• Successfully managed the Euro conversion for the entire Kansas City office with no issues.

• Managed several of the most complex Mutual Funds in the industry.

• Responsible for client management and client billing.

• Responsible of department staffing and development.

EDUCATION

Kansas State University, Manhattan, Kansas

B.S. Business Administration

PROFESSIONAL TRAINING

Fundamentals of Successful Project Management. SkillPath Seminars

Managing Projects in Organizations. The George Washington University

Understanding Networking Fundamentals. CompuMaster

Process Modeling for Systems Analysis. The Inteq Group

Data Modeling and Relational Data Design. The Inteq Group

Business Systems Analysis. The Inteq Croup

Advanced Business Analysis. Centriq -Foss

SharePoint Administration. Centriq-Foss

Frontline Leadership. Zenger Miller

COMPUTER SKILLS

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Project, Microsoft Visio, SQL, Query Analyzer, MS Query, SQL Tools, Crystal Reports, Rational Unified Process (RUP), and RoboHelp.

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