*** ****** **** *****, ********, AR *****
E Mail Address: x8aba2@r.postjobfree.com
Home Phone: 501-***-****
Cell Phone: 501-***-****
C. DENISE BLAND
__________________________________________________________________________________________
Education:
Graduated at Jacksonville High School, Jacksonville, AR in 1978. Member of the Careers Office Education class.
Attended the Pulaski Vocational Technical School, North Little Rock, AR 1978 1979.
Certificate of Completion received for General Secretarial Studies.
Certificate of Training Excellence received for attending "Management Skills for Assistants” seminar in 1994.
Attended the University of Arkansas at Little Rock, Little Rock Arkansas: Majoring in Management Information Systems.
Objective: Providing executive administrative support in a team oriented, quality work environment.
Summary of Skills:
MS Word PowerPoint Excel Access Windows Vista
J.D. Edwards Windows 95, 98 & 2000 WP 5.1, 6.0 & 7.0 MS Outlook
Experience:
Patient Services Assistant 2008-2009 CAVHS Little Rock, AR
Worked as operator & Patient Services Assistant for the Eligibility Center at the Little Rock VA
Completing Means Tests/Registrations for veterans and entering financial information into VISTA
Registering veterans into the VISTA system
Checking veterans into the Emergency Room/working with medical personnel
Establishing system with personnel for expediting services to veterans more quickly and efficiently
Paying travel pay to veterans
Obtaining various appointments for veterans for primary care physicians, mental health and substance abuse
Opening/routing mail to correct departments
Communicating with various employees at the LR/NLR campuses to accomplish duties
Administrative Office Supervisor 2007-2008 UA at Little Rock Little Rock, AR
Assist Department Chair in developing, implementing and directing administrative procedures
Assist Department Chair in screening candidates for lecturer positions
Assist Department Chair in maintaining departmental budget records
Entering class schedules, purchasing prerequisites, etc. on Banner and E-Update systems
Oversee purchasing, receiving and payment for department computers, office equipment and supplies
Handling all reimbursements for travel, etc. for faculty; payroll issues
Planning university seminars (travel, hotel accommodations, catering, booking speakers, etc.)
Maintain confidential departmental personnel files/Supervise administrative staff
Student Registration for Math Classes
Executive Administrative Secretary 2004-2007 (Promoted in 2007, See above)
Complete faculty Personnel Action Forms
Maintain time and leave records and confidential faculty files
Assist the Department Chair in making certain decisions and offer suggestions for improving day-to-day
operations (developing, implementing and directing administrative procedures)
Rent and maintain records for TI-83 calculator rentals
Enter electronic updates to the department’s class schedule
Assist Department Chair in preparation of the class schedule
Graduate student liaison
Maintaining profiles for issuing keys/swipe cards to faculty/staff/graduate students/part-time instructors
Supervise maintenance of office equipment
Oversee purchasing, receiving and payment for department office equipment, supplies, advertising, etc…
Supervise clerical staff
Legal Secretary 2001-2002 Mitchell Williams Law Firm Little Rock, AR
Providing legal support for attorney in Environmental Practice Group and paralegals in Litigation Department
Creating and maintaining medical records and background notebooks, facility charts and sub-files
Preparing legal documentation (Complaints, Interrogatories, etc.) for paralegals
Maintaining attorneys and paralegals work time on the Elite Bookkeeping Systems
Preparing documents for filing with various courts
Serving as backup for other legal secretaries
Administrative Assistant 2000 2001 Alltel Corporation Little Rock, AR
Providing support to Vice President of Tax and Directors of Federal and State & Local Taxes.
Organizing/scheduling meetings (including catering) for tax group.
Supply orders placed through the ICGC Procurement System.
Operation of USA Certified Mail System for certified tax documents.
Preparation of correspondence for vice president and other directors.
Legal Secretary 1999 2000 AR Judicial Discipline & Disability Commission Little Rock, AR
Providing support for the Executive Director, Investigator and Investigating Attorney.
Maintaining appointment calendar of meetings and court dates for staff.
Filing court materials in a timely manner and preparing agency subpoenas and legal briefs.
Researching files and other materials for staff.
Transcription of witness interviews and court proceedings.
Executive Secretary 1998 1999 Alliance for Motion Picture & TV Producers Encino, CA
Providing support for the Vice Presidents of Legal Affairs and Safety Compliance.
Conceptualizing and preparing documentation used in negotiations
Preparing arbitration award summaries.
Screening requests and preparing documentation for immigration credentials.
Survey implementation and analysis.
Participating as assistant in marathon negotiation sessions.
Administrative Assistant 1993 1996 The Los Angeles Child Guidance Clinic Los Angeles, CA
Providing administrative support for the Executive Director and Director of Development.
Supervisory responsibility for other secretarial/clerical positions.
Composing letters and other development materials (including proposals, agendas and press releases).
Assembling materials and preparing development reports.
Coordinating staff, committee and Board members meeting dates and room reservations.
Administrative Secretary 1987 1990 Professional Counseling Associates Little Rock, AR
Supervised secretaries and temps.
Reviewed clientele charts for inspection.
Entered all client demographic information, intakes, etc. on the TI 1500 system.
Prepared Medicaid/Medicare/insurance paperwork for patients
Collection and deposits of monies for services rendered.
Transcription of medical information.
Assisted Executive Director, Personnel Director and Business Manager.
Typing Speed 80 WPM
References Available Upon Request