Senior Account Manager

CHARLES S. DYKE

***** ****** *****, **********, ** 48111

Phone: 734-***-**** Home: 734-***-**** Cell: 734-***-****

*******.****@*********.***

OBJECTIVE

To obtain a career position that will offer a daily challenge. To work in a positive goal oriented atmosphere that will develop and meet objectives through proper planning and team work.

EMPLOYMENT

10/2008 – 2/2009 Masterflux, a Division of Tecumseh Compressor Company Ann Arbor, MI

Managed and oversaw all Masterflux compressor sales and marketing activity globally.

Global Sales / Key Account Manager Masterflux Compressors

- Supervised all accounts globally and in North America

- Developed global and North American distributor network

- Developed all sales and marketing strategies for Masterflux Compressors

- Oversaw all technical training of Masterflux Compressors

- Updated product technical specifications on Masterflux web site

- Oversaw all quoting activity globally and in North America

2007- 2007 Thermal King Michigan Grand Rapids, MI.

Managed all accounts state wide in regard to Tripac / HVAC Products.

Key Account Manager HVAC Products

- Maintained and expanded sales of the Tripac APU (Auxiliary Power Unit) in Michigan

- Developed marketing and sales strategies for all HVAC Products.

2003 – 2007 Charles Dyke Enterprises, LLC Belleville, MI.

Manufacturer’s rep. organization, representing the following automotive suppliers at the

OEM and TIER 1&2 levels in regard to sales and marketing.

Key Account Management

L&W Engineering Co./Stampings, Assemblies, Heat Shields. Belleville, MI.

- Developed heat shield, and stamping/ assembly customer base at the O.E.M and

Tier 1&2 levels.

Hamlin Stamping Co. (Stampings and Assemblies) Akron OH.

- Established prospective stamping and assembly customers in the Detroit area.

- Focused on Tier 1 customer prospects.

Micro Heat Corp. Farmington Hills, MI.

- Michigan Distributor for the Hot Shot windshield fluid warming system.

- Introduced Hot Shot to General Motors, currently on vehicle options list.

- Developed marketing plan to potential OEM and Tier1 customer base.

ATD Corporation (Stamped Heat shields) Atlanta, Georgia

- Responsible for all sales, strategic planning, and marketing in North America

- Responsible for RFQ pricing, piece pricing, production / prototype tool pricing, and a

member of the final program cost review panel.

- Acquired sourcing on F-150 truck program from Cooper Standard (Eng. Mt. Heat Shield)

- Acquired sourcing on GMX 365 program from Eberspaecher N.A. (Exhaust Heat Shield)

- Acquired sourcing on GMX 365 program from Collin and Aikman (Knock Sensor shield)

2001 – 2003 ATD Corporation Atlanta, Georgia

Manufactures acoustical / single and multi-layer stamped thermal applications for the automotive

industry.

Key Account Manager / Team Leader

- Responsible for all sales, strategic planning, and marketing in North America.

- Responsible for RFQ pricing, piece pricing, production / prototype tool pricing, and a

member of the final program cost review panel.

- Maintained all existing business at JCI, Arvin Meritor, and Jainsville Products

- Obtained official supplier status at Collins and Aikman, Whirlpool, Lennox, CTA Acoustical,

Cooper Standard and Eberspaecher N.A.

- Developed prototype and production tool build sources in Detroit Metro area.

1998 – 2001 Rieter Automotive N.A. Farmington Hills, MI / Switzerland

Manufactures acoustical and thermal applications for the automotive industry.

Senior Key Account Manager, Sales Director (Thermal Applications)

- Led development of the new thermal department, and staffing in North America

- Developed TIER1&2, and OEM customer base.

- Supervised new product development at Ford, GM, and Chrysler thermal proving grounds in

Arizona.

- Acquired sourcing on Ford U222, and U228 programs / F-150 Platform (Fuel Cell Heat Shield)

- Obtained official quoting and sourcing status at all three OEMs.

- Supervised the Program / cost review team that determined piece, production, and prototype

tool pricing.

- Co – Authored 72 page Technical Heat Shield Overview.

- Member of the North American SAE Thermal Review Round Table

1995 – 1998 Lydall Westex Hamptonville, NC

Manufactures stamped acoustical and thermal applications for the automotive industry.

Senior Account Manager Ford Motor Company

- Assisted Ford in thermal product development at the Arizona and Florida Proving Grounds.

- Acquired sourcing on Ford Win 88 Mini-van and DN101 Taurus heat shields.

- Assisted with RFQ pricing requirements, Piece, prototype and production tool pricing

- Leader of the Win 88 and DN101 launch teams.

- Member of the North American SAE Thermal Review Round Table.

1985 – 1995 Danly Die Set Cleveland, OH

Danly manufactures die-sets die room components and special cut steel globally.

Territorial Sales Manager

- Responsible for the sale of die sets /components, special cut plate, fixtures and assemblies

in Southeast Michigan and Northwest Ohio.

- Account manager for distributor start-up, and sales at Tartan Tool and Press Automation , Systems, 2M combined annual sales.

- Member of Marketing Research Board at Danly Die Set.

- Top Gun award 1988 thru 1995 (Top Salesman in the U.S.).

- Increased territorial sales 3 fold from 1985 to 1995

1976 – 1985 Best Lock Corporation Indianapolis, IN

Best Lock is a global supplier of interchangeable core door locking system. ($1Billion AS).

Buyer

- Responsible for purchasing tool steels, coil steel, die plates and tool room accessories.

- Supervised die repair, new tool build, and new machine construction.

EDUCATION

Aquinas College Business Admin./ Communications / Years Attended (1971 – 73)

- Varsity Basketball, and Varsity, Track (1971 – 73) Bachelor’s Degree not attained

Indiana Purdue University (IUPUI) Business Administration / Years Attended (1982 – 84)

Bachelor’s Degree not attained

EXCELLENT PERSONAL/PEOPLE SKILLS; (verbal and written) Understands the scope of a project and how to obtain the targeted objectives; strong team leader who builds alliances within the work unit as needed to achieve team goals; Understands the sales and marketing process, values the customer, and has the ability to make a positive impression on the customer in a very short time. My ability to make a positive impression on a current or potential customer is not reserved for the comfortable type customer. I have the same ability to relate to and express a positive impression with the antagonistic / aggressive type client also. Sales / Account Management is relating to many different situations and customer types, and that flexibility is one of the key skills to my success.

PROFESSIONAL/TECHNICAL SKILLS;

LAUNCH LEADER

Program Company Vehicle Supplier

DN101 Ford Taurus Lydall Westex

WIN88 Ford Winstar Mini Van Lydall Westex

U228 Ford Navigator Rieter Automotive

U222 Ford Expedition Rieter Automotive

- Contributing member of the design team responsible for, PFMEA, DFMEA, and FMEA, at Rieter Automotive N.A., and ATD Corporation. Supervised the quality team in attaining the global TC quality rating at ATD, and Rieter Automotive N.A.

- I was responsible for program/ account management for all General Motors, and Ford programs for the ATD Corporation and Rieter Automotive N.A. This responsibility included part design and development from cradle to grave, as well as monitoring prototype, and production tool completion dates.

- APQP, PPAP process coordination at Rieter Automotive, and ATD Corporation.

- Responsible for all program timing and quality concerns at Rieter Automotive N.A., and ATD Corp.

Note: References available upon request.

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