Work Experience
Resume:
Luz M. Ramos
**** ******** ** ********** ****, CA 90255 323-***-**** ************@*******.***
Objective
Seeking a Secretarial/Receptionist position where I can use my computer and clerical skills and valued the best of my abilities. Very dependable , punctual, and organized.
Skills Summary
Microsoft Office
Microsoft Windows
Microsoft Word
Microsoft Excel
Bilingual
Customer Service
Telephone Skills
Excellent Team Player
Positive Attitude
Strong Skills
Effective Listening Skills
Excellent verbal, written
communication skills
Professional Experience
City Of Refuse ADHC -Los Angeles, CA
Physical Therapy Aide 01/09- Present
Confer with physical therapy staff or others to discuss and evaluate patient information for planning, modifying, and coordinating treatment.
Observe patients during treatment to compile and evaluate data on patients' responses and progress, and report to physical therapist.
Report to supervisors or therapists, verbally or in writing, on patients' progress, attitudes, attendance, and accomplishments.
Transport patients to and from treatment areas, using wheelchairs or providing standing support.
Change linens, such as bed sheets and pillow cases.
Clean and organize work area and disinfect equipment after treatment.
Encourage patients and attend to their physical needs to facilitate the attainment of therapeutic goals.
Perform clerical, administrative, and secretarial duties, such as answering phones, restocking and ordering supplies, filling out paperwork.
Good Time ADHC-Los Angeles, CA
Receptionist 10/06-10/08
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Answer telephones, and direct calls to appropriate staff.
Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
Protect the security of medical records to ensure that confidentiality is maintained.
File and maintain records.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Review files, records, and other documents to obtain information to respond to requests.
Check the participants Medical every month and update the Drivers Driving Logs.
Type the Care Plans for OT,PT, and RD.
Monitor the facility to ensure that it remains safe, secure, and well-maintained.
Best Care ADHC -Huntington Park, CA
Physical/Occupational Therapy Aide 09/04-02/06
Clean and organize work area and disinfect equipment after treatment.
Observe patients during treatment to compile and evaluate data on patients' responses and progress, and report to physical therapist.
Secure patients into or onto therapy equipment.
Change linens, such as bed sheets and pillow cases.
Transport patients to and from treatment areas, using wheelchairs or providing standing support. Encourage patients and attend to their physical needs to facilitate the attainment of therapeutic goals.
Report to supervisors or therapists, verbally or in writing, on patients' progress, attitudes, attendance, and accomplishments.
Supervise patients in choosing and completing work assignments or arts and crafts projects.
Perform clerical, administrative, and secretarial duties, such as answering phones, restocking and ordering supplies, filling out paperwork.
United Education Institute-Huntington Park, CA
Customer Service Representative 01/04-12/04
Perform clerical duties, such as typing, proofreading, scheduling appointments, and sorting mail.
Monitor alarm systems in order to ensure that secure conditions are maintained.
Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
Perform clerical duties such as typing, proofreading, and sorting mail.
Contact security staff members when necessary, using radio-telephones.
Schedule appointments, and maintain and update appointment calendars.
Florence Avenue School-Los Angeles, CA
Infant Care Aide 07/00-09/03
Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
Instruct children in health and personal habits, such as eating, resting, and toilet habits.
Read to children and teach them simple painting, drawing, handicrafts, and songs.
Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
Education
EAST LOS ANGELES COLLEGE - SOUTH GATE , CA
PHYSICAL THERAPY ASSISTANT -2007-PRESENT
UNITED EDUCATION INSTITUTE -HUNTINGTON PARK,CA
BUSINESS OFFICE ADMINISTRATION -CERTIFICATION 2003
HUNTINGTON PARK HIGH SCHOOL- HUNTINGTON PARK ,CA
GENERAL STUDIES - DIPLOMA 1997/2000
REFERENCES AVAILABLE UPON REQUEST
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