Delaine Montgomery
Sacramento, CA 95828
*************@*****.***
Objective: To secure a position in which I can utilize my vast skills, experience and knowledge in
focus area of customer satisfaction.
Employment: Health Underwriter
Years Employed 6/07-12/07
Health Plan Services (TPA)
Sacramento, CA
To minimize risk by accepting and rejecting insurance applications ,review insurance applications on-line to insure adherence to established underwriting standards. Determines degree of risk by examining application forms, inspection reports, and other documentation, gather information by communicating with agents/brokers, provide information by answering questions and requests, maintain inter- and intradepartmental work flow by fostering a spirit of cooperation and contributes to team effort by accomplishing related results as needed.
Employment: Health Underwriter
Years Employed 8/03-6/07
Nationwide Health Plans
Sacramento,CA
To minimize risk by accepting and rejecting insurance applications ,review insurance applications on-line to insure adherence to established underwriting standards. Determines degree of risk by examining application forms, inspection reports, and other documentation, gather information by communicating with agents/brokers, provide information by answering questions and requests, maintain inter- and intradepartmental work flow by fostering a spirit of cooperation and contributes to team effort by accomplishing related results as needed.
Employment: Agent Support Representative
Years Employed 6/01-8/03
Nationwide Health Plans
Sacramento, CA
To assist agents and customers with questions regarding existing plans, premium amounts, updating personal information for existing customers using a PC, faxing over proof of insurance, contacting doctor=s office to obtain current and correct date of exams and/or visits when needed and provide excellent customer service.
Employment: Underwriting Support Representative
Years Employed 6/00-6/01
Nationwide Health Plans
Sacramento, CA
To assist customers with updating personal information by using a PC, provide insurance quotes to potential customers by fax and/or mail and mail and/or fax proof of existing coverages.
Employment: Licensed Sales Agent
Years Employed 11/97-6/00
Nationwide Insurance
Sacramento, CA
To provide quotes for potential applicants on home, auto, boat and personal umbrella policies, mail and/or fax proof of coverages, assess risk on home owners policies based on potential risk and correspond information to agents and obtain personal information as needed.
Education: High School
C K McClatchy
Sacramento, CA
Skills: Microsoft
Typing (45wpm)
Data entry(8000 ksph)
Windows
Medical Terminology
Analyze information
Research skills
Decision making
Attention to detail
Excellent computer and internet skills