Christian N. Prime

**** **. ******* ****

Apt.***3

Columbia, SC 29210

803-***-**** (cell)

843-***-**** (alt.)

x7vmgv@r.postjobfree.com

Objective: To obtain a position that will enable me to use my strong organizational skills and ability to work well with others.

Job Title: Sales Associate

Goose Creek Walmart/June 2010-Present

Reports To: Department Sales Manager/843-***-****

Supervises: None

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General Purpose of Position:

A Sales Associate is responsible for maintaining outstanding customer service as per Company standards, generating sales, merchandising, and safeguarding company assets.

Tasks and Responsibilities

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.

• Maintain an awareness of all promotions and advertisements.

• Assist in floor moves, merchandising, display maintenance, and housekeeping

• Assist in processing and replenishing merchandise and monitoring floor stock.

• Aid customers in locating merchandise.

• Communicate customer requests to management.

• Assist in completing price changes within the department.

• Participate in year-end inventory and cycle counts.

• Assist in ringing up sales at registers and/or bagging merchandise.

• Any other tasks as assigned from time to time by any manager.

Skills and Competencies:

• Ability to operate all equipment necessary to perform the job

• Ability to communicate with associates and customers

• Ability to read, count, and write to accurately complete all documentation

Requirements:

• Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above

• Ability to work varied hours/days, including nights, weekends, and holidays as needed

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Job Title: Customer Service Rep

Teleperformance, Columbia, SC/April 09-Nov 09

Reports To: Department Manager/803-***-****

Supervises: None

General Purpose of Position:

A customer service representative is appointed in almost all the organizations to serve customers with best services. Basically, a customer services representative offers services by attending customer queries, educating clients on different services and attempting complaints. This job designation is active in corporate world and used as an effective tool to beat competition.

Tasks and Responsibilities

• A customer service representative has to answer the transferred calls and satisfy the customer’s queries with his best knowledge & experience.

• He has to sell the services and products to the customers with appropriate system and has to fulfils the assigned targets.

• A customer service representative has to provide proper product and service information and in case of lack of knowledge, he has to transfer the call to his senior.

• His duties include accurate and timely follow up with potential customers.

• He has to handle the customer complaints associated with different services and products related issues.

• He has to maintain the soft copy of each follow up and record every conversation taken place.

• Skills and Competencies:

• He should have excellent communication skills in terms of speaking and writing.

• He must be a computer literate for feeding all required information as a soft copy and must be able to keep a hard copy of these reports as well.

• He should have good interpersonal skills.

• He should have good management skills.

• He should be ready to work in different shifts.

• He should be able to research billing issues and recognize the documentary process.

• He must have calculative skills and minimum required typing speed

Job Title: Pharmacy Tech

CVS Pharmacy, Mt. Pleasant, SC/July 07-July 08

Reports To: Department Manager/843-***-****

Supervises: None

General Purpose of Position:

A pharmacy technician's primary job is to receive and fill prescription requests for patients. These prescription requests can come from hospitals, physicians, nurses or directly from the patient. Their work is typically overseen by a licensed pharmacist

Tasks and Responsibilities

o Retrieving prescription orders

o Counting, pouring, measuring and weighing tablets and medications

o mixing medications

o Selecting the proper prescription container

o Creating prescription labels

After the prescription is filled, the pharmacy tech prices and files it. A licensed pharmacist then checks the completed prescription before it is given to the patient

Skills and Competencies:

The pharmacy tech's job also extends to the daily operation of the pharmacy itself, including interactions with hospitals and patients. Some other, non-medication-related duties include:

o Preparing insurance claim forms

o Maintaining patient profiles

o Completing cash register transactions

o Answering phones

o Taking inventory of over-the-counter medications

o Being aware of the latest medicines and their availability

At times, pharmacy techs also advise the patient about diet and health requirements

Education:

Trident Technical College

Aug. 2011-current

Dental Hygiene

Associates Degree

Goose Creek High School/Aug. 2000- June 2004

Skills:

Computer: Word, Excel, PowerPoint

References available upon request

Contact this candidate