Customer Service High School
Resume:
FELICIA FRAZIER
**** ** ******* ***. ***. #***, Mesquite, Texas 75150
**********@*****.***
Objective:
To advance my career with a professional organization where I can utilize the skills and experiences earned in the area of customer service.
Employment:
Jan.2010-Present Trinity Christian Worship Mesquite,Tx
Teacher
I teach children from 18 months to 5yrs old how to sit and understand life and different things they need to learn in every day life.
April 2010 First Cash Advance
Teller Mesquite, Texas
Processed short term loan applications and Western Union requests, as well as cashed personal checks. I was also responsible for cash drawer reconciliation.
March 2010 Summit Merchant Solutions
Appointment Planner Richardson, Texas
Called business owners and scheduled appointments having to do with credit and debt resolution services. Explained available services and answered questions.
November 2009 – February 2010 Paramount Multiservice Customer Services Dallas, Texas
Called customers on behalf of Wellcare to provide information related to client coverage and additional value added plan information. Also, answered questions and updated client information record.
April 2009-Nov.2009 JanPro Janitor Service Franchise
Empty, clean all waste receptacles and remove waste paper from the premises to designated area; damp wipe receptacles as necessary, vacuum all rugs and carpeted areas in offices, lobbies and corridors.
Hand dust and wipe clean all office furniture, files, fixtures, paneling, window sills and all other horizontal surfaces , damp wipe and polish all glass furniture tops.
Remove all finger marks and smudges from vertical surfaces, to include doors, door frames, around light switches, private entrance glass and partitions.
Wash, clean and disinfect all water coolers,sweep, with broom, all private stairways, and vacuum if carpeted.
January 2007 – January 2010
ST. Matthew’s Baptist Church
Administrative Assistance Dallas, Texas
Recorded old and new business minutes during business meetings recorded church financial donations and was responsible for retaining said donations until they were ready for deposit.
January 2006 – July 2006 Albertson’s
Cashier Carrollton, Texas
Checked out store customers, stocked inventory, responsible for counting the money in the store safe and preparing it for pick up and deposit.
Education:
Texas Southern University,
Cedar Hill High School-Diploma
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