Customer Service Data Entry
Resume:
HAREESH THATI
Irving TX ***63-4483
*************@*****.***
JOB HISTORY/DUTIES
Data Entry Clerk II
Travelers
St Paul,MN
Start Date: 4/2008 End Date: 11/2010
Entered data in the Opus32 system and various other databases for insured files Performed quality checks of previously entered data through proof reading Helped and assisted daily tasks of Supervisor
Operations Processor II
Wells Fargo Corporate Trust Services
Hennepin,MN
Start Date: 10/2000 End Date: 11/2007
Verified and released collateral loan documents within the internal system Processed mortgage default information and provided documents to supervisors Assisted general office and daily tasks of supervisor/manager Achieved Service Excellence during fourth quarter of 2003 and was rewarded on several occasions with the "On the Spot Award" for quick completion of tasks
EDUCATION
Major: Public Personnel Management
Osmania University, IND
Courses: Easter Seals Customer Service/Call Center Certification
NOTES AND ACTIVITIES
SUMMARY: Summary of Qualifications Administrative professional seeking to advance into the customer service field; over ten years of experience performing data entry and bank operations; Recently completed a Call Center Training program which focused on overcoming objection, building rapport with customers, conflict resolution, and telephone etiquette; Able to 10 key over 10,000 KSPH and type over 60 WPM; Proficient in Microsoft Office and general office duties including faxing, scanning, copying, filing, and shipping; Fast learner with the strong ability to multi-task effectively;
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