Customer Service High School
Resume:
Douglas C. Murphy
East Palo Alto, CA 94303 *******.******@****.***
Objective: A position where I can apply my experience and skills and grow professionally
SKILLS & QUALIFICATIONS
• Over ten years experience in warehouse procedures and safety regulations
• Work well under pressure, strong time-management skills
• Forklift certified
• Highly organized and very responsible.
• Versatile and able to work independently and as part of a team
• Extensive work experience with diverse cultural and ethnic populations.
• Excellent customer services skills
RELEVANT EXPERIENCE
Warehouse San Mateo, CA 10 years
• Receive and count stock items, and record all data.
• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards. Store items in an orderly and accessible manner in warehouse.
• Mark stock items using identification tags, stamps, electric marking tools, or other labels.
• Keep records on the usage and/or damage of stock or stock handling equipment.
• Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
• Respond to customer’s questions and complaints regarding storage and distribution services.
• Inspect physical conditions of warehouses, vehicle fleets and equipment, maintenance, repair, or replacement as necessary
Shipping/Receiving
• Ensured material transfers were successfully expedited on a daily basis.
• Retrieved containers of merchandise from airport.
• Insured proper transportation, storage and distribution.
• Maintained inventory control for individual customer accounts.
• Confirmed orders and verified quotations from customer service departments
• Verified inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
• Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
EMPLOYMENT HISTORY
Warehouse Specialist, Best Buy/Sherion/Icon, Livermore, CA 10 Years
Product Assistant Coordinator, Sun Micro Systems, Newark, CA 6 Years
Assembler, Sun Micro Systems, Newark, CA 6 Years
EDUCATION
Diploma-Serra High School, San Mateo, CA
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