RESUME

Terry Martin x6qfg4@r.postjobfree.com

***** ** ***** ** 251-***-****

Summerfield, FL 34491

Baber’s RTO, Inc.

Store Manager Mobile, AL 9/2009 – 8/2010

* Quality Control * Customer Service

* Client Management * Employee Relations

* Staff Supervision * Needs Assessment

* Inventory Management * Staff Training & Development

* Recruiting/Staffing * Expense Control

Provide operational expertise while achieving the goal of improving profitability.

Analyze and manage costs, while appraising the process of moving product through

the supply chain and direct client shipments.

Progress Supply, Inc.

Branch Manager, Dayton, OH 3/2008 – 8/2009

* Quality Control * Customer Service

* Client Management * Employee Relations

* Staff Supervision * Needs Assessment

* Vendor Negotiations * Relationship Management

* Performance Evaluations * Productivity Improvement

* Inventory Management * Staff Training & Development

* Strategic Planning & Initiatives * Troubleshooting

* Recruiting/Staffing * Expense Control

* Cost Review * Performance Evaluations

Communicator with strong interpersonal and exemplary integrity, reliability, and work ethic with strong commitment to professional excellence and unexcelled capacity to build rapport, maintain long-term relationships. Provide operational expertise while achieving the goal of improving profitability and customer growth.

EXPERIENCE:

Cadbury Schweppes (7 UP)

Shipping – Warehouse Supervisor, Columbus, OH 10/2007- 4/2008

* Quality Control * Customer Service

* Client Management * Employee Relations

* Staff Supervision * Needs Assessment

* Vendor Negotiations * Relationship Management

* Performance Evaluations * Productivity Improvement

* Inventory Management * Staff Training & Development

* Strategic Planning & Initiatives * Troubleshooting

* Recruiting/Staffing * Expense Control

* Cost Review * SAP - MIRA

Analyze and manage costs, while appraising the process of moving product through the supply chain and direct client shipments. Provide operational expertise while achieving the goal of improving profitability and customer satisfaction.

Progress Supply, Inc.

Sales & Distribution, Columbus, OH 3/2006 – 10/2007

• Client Maintenance /Retention

• Relationship Building

• Customer Service HVAC

Primerica Financial Services commission

Regional Manager Area Operation, Columbus, OH 8 years

* Client Maintenance /Retention * Sales Presentations

* Relationship Building * Customer Service

* Staff Training & Development * Employee Relations

CAREER HIGHLIGHTS

Articulate communicator with strong interpersonal and exemplary integrity, reliability, and work ethic with strong commitment to professional excellence and unexcelled capacity to build rapport, maintain long-term relationships. Extremely detail oriented and well organized with exemplary ability to analyze situations and opportunities offering insight beneficial to all parties involved.

Licenses Held in State of Ohio:

Insurance – Life, Health, Annuities - Mortgage - PLPP - LTC

Securities – Series 6, 63, 26

Liebert Corporation, Columbus, OH 19 years

Import/Export Manager

MANAGEMENT SUPERVISION * DOMESTIC/INTERNATIONAL TRANSPORTATION LOGISTICS * CUSTOMER SERVICE

Reported directly to the CFO extremely analytical and well organized; known for discovering and implementing solutions in mission-critical situations resulting in multiple successful endeavors. Adaptable and resourceful; ability to balance multiple priorities, manage change, and effectively deal with the most challenging situations. Proven ability to train, lead, and motivate cohesive teams to meet and surpass corporate and client objectives. Articulate communicator, presenter, negotiator with strong interpersonal skills and ability to elicit outstanding performance from diverse groups resulting in win-win scenarios.

AREAS OF STRENGTH & EXPERTISE

* Quality Control * Customer Service

* Client Management * Project Development

* Employee Relations * Staff Supervision

* Needs Assessment * Vendor Negotiations

* Relationship Management * Performance Evaluations

* Customer Technical Support * Productivity Improvement

* Inventory Management * Staff Training & Development

* Strategic Planning & Initiatives * Troubleshooting

* Benefits/Payroll * Recruiting/Staffing

* Expense Control * Cost Review

CAREER HIGHLIGHTS

Ten years in the domestic transportation, shipping, warehousing, and distribution system. Nine years in import/export within the $1.4Bil Company to ensure alignment to corporate import and export strategies for Liebert Corporation an environmental control systems a division of Emerson Electric of St. Louis. Analyze and manage costs, while appraising the process of moving product through the supply chain and direct client shipments. Provide operational expertise while achieving the goal of improving profitability and customer satisfaction.

• Negotiated cost reduction of shipments by 43% $1.5 Mil between Atlantic and Pacific trade lanes for our organization.

• Managed operational relationship with brokers and third party logistics providers.

• Responsible for product classification to meet US customs classification.

• Chosen to (Emerson Electric) corporate negotiating team for International shipping lanes.

• Responsible for moving the import/export products to/from multiple country’s

• Knowledge in government regulations including (MFN) – (NAFTA) etc....

Working knowledge RFID & WMS systems and Microsoft Windows & Office.

EDUCATION:

COLUMBUS STATE COMMUNITY COLLEGE. Columbus, Ohio

Business Management

Contact this candidate