Customer Service Assistant

Wilfredo A. Gonzague Jr.

* ****** ******

Yonkers NY, 10701

Cell: 914-***-****

****************@***.***

Objective

To obtain a position at a challenging organization utilizing my experience and skills.

Education

GED – 2010

8 Hr Security Certification – November 2011

Job Experience

January 12 – Present Pelham Animal Hospital Pelham, NY

Vet Assistant

• Assist Veterinarian with many tasks including restraining, blood draw, inserting catheters, monitoring anesthesia, X-Rays, making up and administering medications.

• Assist with inventory of the whole hospital

June 07 – Present Innertime Home Improvements Briarcliff, NY

Home Renovator

• Assist with renovating houses

• Painting

• Refinishing floors, carpeting, and tiles

January 10 – March 11 Banfield the Pet Hospital Yonkers, NY

Customer Service / Vet Tech

• Answered multiple phone lines

• Assisted clients with an questions

• Made appointments

• Assist Veterinarian with restraining animals, administering vaccines, diagnosing pets and surgeries

• Drawing blood and inserting catheters

• Answering phones and scheduling appointments

March 09 – January 10 PetSmart Yonkers, NY

Stocker

• Worked early morning shifts to make sure shelves in store were fully stocked

• Assisted with grooming and cashiering

• Assisted customers when needed

Skills

Proficient in PetWare, Microsoft Word, and Microsoft Excel

References available upon request

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