Receptionist

Rhonda Rambo

P.O. BOX ****> EMERYVILLE, CA *****> PHONE # 510-***-****>EMAIL ADDRESS:*******@*****.***

Profile

 Highly developed interpersonal skills, teamwork, and professionalism

 Strong aptitude in oral and written communication

 Self-motivated and goal-oriented

Employment

2006-2007 Lead Service Attendant, Amtrak Oakland, CA

*Related well to the public in regards to hospitality

* Exhibited responsibility; use problem solving, creativity, and leadership skills

* Managed dining car, served food and beverages, displayed monetary skills;

inventory control

1994-2003 Public Safety Officer, Contra Costa County Martinez, CA

*Provided protection to employees, the public, and property of county facilities

*Responded to a variety of emergencies; related well to the public

*Patrolled on foot and in vehicle provided; utilized strong observation skills

*Drafted written reports detailing events and incidents and interviewed witnesses

*Utilized two way radio and safety equipment as part of daily functions

1993-1994 Animal Control Officer Assistant Fremont, CA

*Patrolled areas, transported stray and dangerous animals

*Enforced animal welfare ordinances

*Drafted written reports detailing animal bites, abuse, or neglect

*Communicated well with the public

1991-1993 Hot Line Counselor, CCC Rape Crisis Center Martinez, CA

*Offered initial services to victims of sexual assault via telephone or in the field

*Made referrals to law enforcement, medical, and mental health agencies

*Displayed sensitivity and compassion when dealing with victims; collected data

1990 Clerical Worker Contra Costa County Registrar of Voter’s Office (Election Dept) Martinez, CA

*Counted ballots by hand for election process; verified voter registration records

*Assisted with documentation and materials needed for the election process

1990 Clerical Worker Contra Costa County (Research Dept. for Courts) Martinez, CA

*Filed court documents in appropriate folders

*Researched legal documents as requested by the courts, attorneys, and citizens

Education and Training

2007 Security Six San Leandro, CA

* Course of Study: Trained as a security guard to protect property, assets,

and the public; guard card obtained

2003-2004 Allied Business School Laguna, CA

* Course of Study: Administrative Assistant

* Trained in business correspondence, formatting letters, computer systems,

filing and record keeping

1991 Rape Crisis Center San Pablo, CA

* Trained to counsel victims of rape or sexual assault.

1990 Los Medanos Criminal Justice Training Center Pittsburg, CA

* Police Officer Training

* P.O.S.T. Certificate 832 P.C. (Modules A and B)

1975 California State University Hayward, CA

* Liberal Arts—62 units

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