Charity L. Bugaj
Parma, OH *****
SUMMARY:
Strong work ethic and outgoing disposition. Searching for a part- time
position in a company that offers varied responsibilities with plenty of
opportunities for learning and advancement. Capable of handling multiple
tasks in an efficient manner with exceptional attention to detail.
EDUCATION:
Valley Forge High School; Parma Heights, Ohio
Graduated 1993 with vocational training in Marketing.
WORK
EXPERIENCE:
The Unger Co; Cleveland, Ohio
December 2006- Present
Responsibilities as a Customer Service Rep include- answering the phone
and transferring the calls, filing of paperwork, taking orders and
processing them, tracking orders and resolving any customer service issues.
Keybank; Cleveland, Ohio
September 2005- March 2006
Encoding Specialist
Joshen Paper &Packaging Co.; Cuyahoga Heights, Ohio
September 1997-August 2001
As the Customer Service Manager, duties included order processing, research
and resolution of customer service issues, supervising of customer service
personnel and training of new employees.
Kaufmann’s Department Store; North Olmsted, Ohio
February 1996-September 1997
Duties included customer service, departmental upkeep, and cashiering.
Earned title of Highest Sales and Selling Star of the month three times.
Huntington National Bank Operations Center; Parma, Ohio
March 1994-February 1996
Duties included encoding and balancing functions, assisting supervisor, and
training new employees.
PERSONAL:
Dependable and hard-working with strong communication skills. Possess the
drive and personality to succeed.
REFERENCES:
Don Hinte- Bar Manager 440-***-****
Austin Stephanoff- Finance Officer 440-***-****
Karen Fink- Customer Service Rep 440-***-****