Timothy Travis
Lexington, MS 39095
*****@***.***
Objective
To obtain a position with a reputable company, who will benefit from my superior customer service, analytical and organizational skills.
Qualifications
• Exceptional communication/interpersonal and organizational skills
• Adapt easily to new concepts and responsibilities
• Superior customer service and analytical skills
• Works well independently or within a group or team environment
• Computer skills include Microsoft word, excel and Power point presentation
Professional Experience
Lebanon Water Association – October 2011 – Present
• Prepares the water bills each month, (posting meter readings & mailing bills)
• Receives, post, and deposits all customers water payments
• Maintains files for applications for new customer service, transfers and termination of service in individual customer files
• Performs all of the general office duties,(Ordering supplies, answering the phone, keeping office open during business hours)
• Handles customer inquiries and complaints related to water service and billing
• Presents monthly to the board the vendor invoice claims along with the remittance checks for approval
• Taking emergency calls responding to them according to the association’s SOP’s
Census Bureau – Department of Commerce – April 2010 – September 2010
• Enumerator
PK USA Inc. – Production Control Coordinator – Canton, MS 12/2005 – 2008
• Responsible for releasing orders to suppliers
• Handle and complete requisition for all maintenance and MRO items
• Supervise the shipping and receiving of product from warehouse to production plant
• Schedule and oversee cycle counts for production
• Manage and handle the transportation for incoming freight
Oxford Automotive – Inventory Control Coordinator – Canton, MS 6/2003-12/2005
• Developed and implemented an innovative system for ordering supplies and tracking inventory control
• Handled receipt of material and monitored inventory
• Responsible for resolving invoice discrepancy in a timely manner
• Established and maintain good rapport with customers
• Handled and resolved customer/supplier complaints
Fleetwood Manufacturing Home – Supervisor – Lexington, MS 71993-6/2003
• Oversaw construction of each floor design for all new homes
• Managed and ensured that every employee complied with regulatory standards of the plumbing layout assigned for each home
• Supervised and planned each employees workload
• Administered payroll for all employees
Education
Tougaloo College Tougaloo, MS 1984-1988
Certification
FRT – First Response Team - Safety
Training/Certificates
Interaction Management
Zenger Miller Frontline Leadership
Partners in Quality Management
Quality Awareness
Reference: Furnished upon request