Krista Woodard
Resume:
Krista L. Woodard
Woodburn, IA **275
Work Experience
**/** - ******* ******* ****** Library Osceola IA
Library Assistant
• I perform all functions of the circulation desk, teach computer and Internet classes to the public, assist patrons with usage of Internet computers, am responsible for updating computer software, answer reference questions, assist in cataloguing duties, and various other tasks. I am certified with the State Library of Iowa.
5/01 - 11/03 Bethphage Mission Midwest Osceola IA
Direct Support Technician
• I provided personal care and training of daily activities for people with mental retardation.
6/98 - 7/98 Trans Tech Services Ankeny IA
Medical Transcription
• I transcribed cassettes dictated by pediatricians from two Des Moines Clinics out of my own home.
10/97 - 5/98 Data Input Services Des Moines IA
Data Entry Operator
• I entered Blue Cross Blue Shield Medicare Claims.
10/96 - 12/96 NeoData Des Moines IA
Data Entry Operator
• I entered magazine subscriptions in my home.
12/95 - 10/96 Data Input Services Des Moines IA
Data Entry Operator
• I entered State tax information and wage records.
10/95 - 12/95 NeoData Des Moines IA
Data Entry Operator
• I entered magazine subscriptions in my home.
7/95 - 10/95 Kelly Temporary Services Des Moines IA
Office Temporary
• I worked various assignments primarily utilizing my data entry skills.
12/86 - 4/95 The Principal Financial Group Des Moines IA
File Control Clerk
• I managed records for the Group Life and Health Business unit.
Accounting Technician
Accounting Specialist
Senior Accounting Specialist
• I advanced through these three positions in the Administrative Services area of the Group Life and Health business unit. I performed a variety of duties which included reissuing lost and stolen claim checks, balancing special bank accounts for Group employers, analyzing problems with a new on-line reconciliation system and making recommendations for improvement to the Information Systems area, balancing ledger accounts with Corporate Accounting.
Group Information Specialist
• I reported Group Life and Health data for internal and external customers using first FOCUS programming language, then SQL in a DB2 environment.
Intermediate Data Processing Technician
• I reported Group Pension data using SQL language also in a DB2 environment.
Additional Experience
While employed at The Principal Financial Group, I voluntarily participated in two pilot projects. I cross-trained at the local Regional Claim Center and in the Group Actuarial department, both for the purpose of expanding my overall knowledge of the insurance industry.
Education
High School Diploma 1981-84
Abraham Lincoln High School Des Moines IA
Skills
• Typing 85 WPM on a computer keyboard with a 2% error rate.
• Up to 17,000 keystrokes per hour on ten-key
• Completion of the Dean Vaughn Medical Terminology course.
• Professional and courteous phone skills.
• Outstanding analytical and problem solving abilities.
• Reporting data through the use of FOCUS and DB2/SQL programming languages.
• Working knowledge of the following software:
o COREL WordPerfect 8
o Freelance Graphics 4.0
o Microsoft Word 2003
o Microsoft Power Point 2003
o Microsoft Publisher 2003
References
Osceola Public Library, 641-***-****
Mosaic (previously known as Bethphage Mission Midwest), 641-***-****
Trans Tech Services, 515-***-****
Data Input Services, 515-***-****
NeoData, 515-***-****
Kelly Temporary Services, 515-***-****
The Principal Financial Group, 515-***-****
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