Brian Edwards
**** ****** ***** • Aurora, Illinois 60502 • Telephone: 630-***-**** • E-mail: *****.*********@*****.***
Accomplished professional combining experience in sales, business development, operations/business leadership and
marketing. Strategic and innovative in driving new business, customer service/satisfaction, process improvements,
quality and profitability. Client-services focused and strategic, analytical professional. Self-motivated and handson
to manage projects from concept to completion. Strategic thinker: utilize a quantifiable approach to create
detailed action plans. Identify needs and implement solutions to streamline costs and enhance profits.
PROFESSIONAL CAREER EDUCATION CORPORATION, Schaumburg, Illinois
EXPERIENCE: For-profit education corporation with multiple universities, colleges and vocational schools.
Senior Military Admissions Advisor (Colorado Technical University) 2009 to Present
Maintain top production performance calling on nationwide leads and contacts managing a full sales
cycle communicating with potential and existing students in an admissions advisement role.
Leverage expertise in G.I. Bill and US Military Educational Grants to support current and former
members of US military in attaining higher education. Partner with internal departments (e.g.,
financial aid, academic advising, student services and registration) to refine internal processes, as
well as to ensure students are serviced effectively from initial contact through enrollment.
Accomplishments: • Achieved #2 ranking (out of 108 advisors) for new student acquisition and retention, 2011.
• Achieved #11 ranking (out of 111 advisors) for new student acquisition/starts in first full year.
• Received several corporate recognitions for student satisfaction and total performance:
Received “Start Excellence” honors in 10 of 20 months in position.
• Delivered top monthly performance for 111 advisors in six of 20 months in position.
• Participate/lead project teams to research, assess and launch process improvements, cost
controls and efficiency initiatives targeting standardization, risk mitigation and cost savings.
MEDICAL MANAGEMENT INTERNATIONAL, Hoffman Estates/Crystal Lake, Illinois
Global, publicly-held healthcare corporation managing medical practices, as well as various
medical/healthcare professional services, including consulting and BPO.
Hospital Director (Veterinary Hospital Division) 2006 to 2009
Veterinary Technician/Veterinary Assistant 2001 to 2006
Rapid progression from clinical veterinary technician to senior leadership role; promoted to
drive turnaround of Crystal Lake hospital; delivered rapid turnaround success and charged
with opening new Hoffman Estates hospital; managed Algonquin hospital concurrently for 12
months and increased revenue from $4,500 weekly to $8,700.
Full operational, P&L, client services, compliance, quality and administrative responsibility for
for-profit veterinary hospital with a team of up to 40 vet technicians and assistants, as well as five
physicians with up to $1.2 million in annual revenue. Orchestrated all areas of staffing,
community relations, marketing and establishing client base. Direct accountability for sales
volume, compliance, staffing, talent development, accounting & finance, marketing, quality,
market share growth, etc. Led consultative and clinical/technical sales presentations to outline
treatments and services. Created and implemented sales, marketing and client service initiatives.
Accomplishments: • Led successful opening of new Hoffman Estates hospital (April, 2007); recruited administrative
and clinical team; developed first year results above goals:
- Grew first year revenue to $340,000 in 2007 and delivered 2008 revenue above $850,000 with
2009 forecasts exceeding $1.1 million.
- Exceeded expense and profit goals; delivered 12.5% cost of goods and paralabor at 16.5%.
• Increased Crystal Lake office sales from $197,000 in 2005 to $386,000 in 2006.
• Recruited, hired, trained and mentored staff; delivered consistent success in recruiting and
developing top talent to position branch for exceeding sales and profit goals month over month.
EDUCATION: COLORADO TECHNICAL UNIVERSITY, Colorado Springs, Colorado
Master of Science, Management (Concentration: Project Management) Conferred, 2011
UNIVERSITY OF PHOENIX, Phoenix, Arizona
Bachelor of Science, Business Management Conferred, 2009
TECHNICAL: Proficient in MS Office Suite and MS Project; familiar in Adobe Creative Suite 5.