Customer Service Manager
Resume:
Jasmin Roberts
Fredericksburg, Va 22407
OBJECTIVE : To obtain an entry level professional position which will provide an opportunity to utilize my administrative skills and offer advancement in the workplace.
EDUCATION: Chancellor High School - June 2007
EMPLOYMENT:
Carter Bank & Trust-Fredericksburg, Va
1/11-01/2012
Bank Teller-
ADVANCE AMERICA-Fredericksburg, Va
07/10-12/10
CSR-Provide payday loans to the general public,Pulled reports to determine client eligilbility, Also processes money orders, Bill payments and Money Gram services, Handles collection calls on a daily basis, Heavy customer contact.
STATE FARM INSURANCE-Stafford, Va
02/10 to 8/10
Receptionist/Office Manager- Responsible for greeting clients, and directing them to the appropriate agents for further assistance. Handle telephonic inquiries and schedule appointments. Maintain office filing system and type routine correspondence. Order office supplies as needed and distribute mail and messages to agents.
ALLIED CASH ADVANCE - Fredericksburg, Va
05/08 - 02/2010
Manager - Provided payday credit and title loans to the general public. Handled telephonic inquiries and made collection calls. Pulled consumer credit reports to determine client eligibility. Performed monetary transactions and bank deposits. Heavy customer contact.
ROOMSTORE - Fredericksburg, Va
06/07 - 05/08
Office Clerk - Provided excellent customer service. Handled cash/charge transactions. Filed credit applications and answered phones. Maintained calendar log for delivery dates. Helped train new employees.
REFERENCES - Available upon request
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