Administrative Assistant Supervisor
Resume:
Cynthia Johnson
Stone Mountain, GA *****
PROFESSIONAL EXPERIENCE:
DARRELL L. BURROW, PC, 4812 Old National Highway, College Park, GA 30337, Contact: Brien Nelson, Telephone Number: 404-***-****
Paralegal: March, 2007 – May, 2012
Scheduled Clients for consultation
Interviewed Client to obtain background information for filing Petition, schedules, and statement of financial affairs
Obtained debt information and draft a list of debts
Obtained asset information and prepare list of assets
Research asset appraisals, ex: Home, Vehicle
Provided Client list of documents needed, ex: Tax Returns, Paystubs, Certificate of Title, Leases and Liabilities
Prepared (draft) petitions, schedules and statement of financial affairs
Prepared motions to avoid liens, reaffirmation agreements, bar certifications
MS Word, Excel, Best Case database, Collier database
Type 75 wpm
CLARK & WASHINGTON (BANKRUPTCY) LAW FIRM, 3300 N.E. Expressway, Suite A, Atlanta, Georgia.
Contact: Reem Boulam, Telephone Number: 404-***-****, Ext. 250
Petition Typist, August, 2005 – February 28, 2007
Documented/Typed Petition Information onto Best Case database
Cross Reference/Research and verified Client provided information
CHASE STAFFING-TEMP AGENCY, 3500 Piedmont Road, Atlanta, Georgia.
Supervisor: Chandra Thomas, Telephone Number: 404-***-****
Administrative/General Office, May, 2005 – July, 2005
Answered Incoming Phone Line (up to 6 lines)
File, Fax, Sort/Distribute Mail
Proofread Presentation, Letter Correspondence
Research Information/Internet
MS Word, Excel
Page 2
Cynthia Johnson
UNITED HEALTHCARE OF GEORGIA, 3720 Davinci Court, Norcross, Georgia
Supervisor: Sharron Hastie, Telephone Number: 770-***-****
Account Advisor, January, 2001 – April, 2005
Submitted and/or oversee claims, enrollment, billing issues until resolution
Assisted Account Management Staff with Group Administrative Seminars
Processed contact changes in a timely manner-update the Sales Database (APT)
Product Verification-notify Contract Installation Unit of any discrepancies
Ensured Clients/Agents were serviced appropriately
Account Administrative Assistant, September, 1996 – 2001
Support Local Account Management Staff; prepare new administrative kits
Typed intro/welcome letters to Group Administrators
Assisted in preparation of Group Administrator and Broker Seminars
Maintained claims and term logs on excel spreadsheet
Maintained adequate supplies (directories, benefit summaries, enrollment forms, etc), File, Fax, MS Word, Excel, Lotus Notes
Fulfilled/process orders requested by the client
Ordered supplies needed from the Intranet/Printcare system
Updated Broker Database
Pulled and maintain records of Local and Middle Market term files for off-site storage
Special Course Work:
Cosmos Electronic Claim Research Training
Online Routing Training
Communication Skills (Care24 Program)
STAFF BUILDERS HOME HEALTHCARE SERVICES, 9040 Roswell Road, Suite 200, Atlanta, Georgia
Supervisor: Melissa Bosche, Telephone Number: 770-***-****, Ext. 203
Data Entry/Payroll, June, 2000 – August, 2002 (weekends only)
Calculated employees visit logs
Entered Employee Payroll information into the Database
File, Fax
Type 75 wpm
EDUCATION:
Northside High School, 2875 Northside Drive, Atlanta, Georgia
Merritt College (Business College), Peachtree Park Drive, Atlanta, Georgia
(Completed 1-year coursework)
REFERENCES:
Furnish upon request.
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